Senior IT Operations Analyst

The Salvation Army; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A charitable organization in the UK is looking for a Senior IT Operations Analyst to join their team. You will support IT operations including Windows Server and VMWare while developing solutions and strategies to enhance the IT infrastructure. This role offers the chance to work in a hybrid environment and be part of a proactive team dedicated to making a difference. Ideal candidates will have experience in ITIL processes, backup and disaster recovery.

Qualifications

• Experience with Windows Server and VMWare is essential.
• Strong understanding of ITIL processes required.
• Proficient in backup and disaster recovery strategies.

Responsibilities

• Support IT operations, ensuring a stable environment.
• Develop solutions for IT issues affecting users.
• Implement long-term strategies for IT infrastructure.

Skills

Windows Server

VMWare

ITIL processes

Backup and DR

Monitoring

Job description

Working hours : Minimum 35 hours per week

Interview Date : To be confirmed

The IT department are seeking a talented Senior IT Operations Analyst who enjoys working with a highly motivated and proactive team

The department supports users across locations, comprising of a comprehensive IT infrastructure delivering several line-of-business systems which reach out to all staff and officers.

As Senior IT Operations Analyst you will report directly to the IT Operations Manager, supporting the IT operations (which includes Windows Server, VMWare, backup and DR, monitoring and following standard ITIL processes. The environment is hybrid with a co located data centre cloud services), along with developing solutions and long-term strategies.

The Salvation Army is both a Church and a Charity, putting our faith into action by offering practical help for people without discrimination, standing up for those who are vulnerable and fighting against injustice.