Senior Infrastructure Technician

Trades Workforce Solutions; Remote; GBP 45,000 - 60,000; Full time

Job summary

A leading workforce solutions company is seeking a Senior Infrastructure Technician to lead the design, deployment, and maintenance of infrastructure systems. This role requires hands-on expertise in managing cloud and on-premises environments, ensuring operational stability, and compliance with standards. Candidates should have over 5 years of infrastructure support experience and strong knowledge of Azure, networking protocols, and relevant certifications. The role is primarily remote, with a Monday to Friday schedule of 37.5 hours.

Qualifications

• 5+ years of experience in infrastructure support or systems administration.
• Strong knowledge of Windows Server, Active Directory, and Group Policy.
• Experience with cloud services including Azure.

Responsibilities

• Design, deploy, and maintain on-premises and cloud-based infrastructure.
• Lead incident response and root cause analysis for infrastructure issues.
• Manage network architecture, firewalls, VPNs, and endpoint security.

Skills

Infrastructure support

Windows Server

Active Directory

PowerShell

Virtualization platforms

Cloud services (Azure)

Networking protocols

Troubleshooting

Documentation

Communication skills

Education

Microsoft Certified: Azure Administrator Associate

Microsoft Certified: Azure Fundamentals

CompTIA Network+

CompTIA Security+

ITIL Foundation

Tools

SolarWinds

Job description

Position title:

Senior Infrastructure Technician

Location:

Home

Working pattern:

Monday - Friday, 37.5 hours of work

Reporting to:

Head of IT

Role overview and purpose

Lead the design, deployment, and maintenance of infrastructure systems that ensure day-to-day operational stability, security, and performance. As a senior technical resource, the Infrastructure Technician provides hands‑on expertise, supports incident resolution, and ensures systems are scalable, compliant, and aligned with service delivery goals.

Main duties

• Design, deploy, and maintain on‑premises and cloud‑based infrastructure (e.g., Azure)
• Lead incident response and root cause analysis for infrastructure‑related issues
• Manage network architecture, firewalls, VPNs, and endpoint security solutions
• Oversee patching, backup, disaster recovery, and business continuity protocols
• Collaborate with cross‑functional teams to support digital transformation and system upgrades
• Maintain documentation for infrastructure assets, configurations, and change control
• Ensure compliance with ISO27001 and other relevant standards
• Mentor junior technicians and contribute to professional development initiatives

Essential Skills & Experience

• Proven experience in infrastructure support or systems administration (5+ years)
• Strong knowledge of Windows Server, Active Directory, Group Policy, and PowerShell
• Experience with virtualisation platforms (e.g., Hyper‑V)
• Familiarity with cloud services (Azure), including identity and access management
• Understanding of networking protocols, routing, switching, and DNS/DHCP
• Exposure to monitoring tools (e.g., SolarWinds) and SIEM platforms
• Excellent troubleshooting, documentation, and communication skills

Qualifications

• Microsoft Certified:Azure Administrator Associate
• Microsoft Certified:Azure Fundamentals
• CompTIA Network+ / Security+
• ITIL Foundation / Practitioner

Personal Attributes

• Strategic and forward thinker with a hands‑on approach
• Resilient under pressure and committed to continual improvement
• Able to translate technical risks into business impact
• Collaborative, with strong stakeholder engagement skills