Senior HRBP, FC Operations PXT

Amazon; Dartford; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading e-commerce company in the UK is looking for a Senior HR Business Partner to enhance employee engagement and support operations. This role requires a Bachelor's degree in HR Management or related field and experience as a HR generalist. You'll manage labor relations, drive recruitment and lead talent management initiatives. Strong communication skills and understanding of local labor laws are essential. The position offers a chance to impact business success and improve workplace environment.

Benefits

Diverse work environment

Career growth opportunities

Qualifications

• Bachelor's degree is required, preferably in HR Management or related field.
• Experience as a human resource generalist is necessary.
• Understanding of human resource theories and practices, including performance appraisals.

Responsibilities

• Drive associate engagement programs and manage complex HR cases.
• Coordinate recruitment efforts for management roles.
• Implement projects to address workplace issues and improve employee engagement.

Skills

Knowledge of local labor law

MS Office tools

Human resource generalist experience

Performance appraisal systems

Education

Bachelor’s degree in Human Resources Management

Master’s degree in Human Resources Management

Tools

HR Information Systems

Job description

Overview

Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

This is your chance to make history.

The Amazon HR team is passionate about business partnering in its truest sense. Reporting to the Regional HR Manager, you will play a critical role in delivering the HR plan at our delivery stations in the South. You will work closely with the operations teams at numerous sites in your region providing pragmatic, commercial and employee‑focused advice and support to a client group of operations and area managers as well as several support functions. Your excellent communication, coaching and influencing skills will drive employee engagement and manage change, ensuring that we retain motivated teams of employees who can deliver an excellent service to our customers.

Key Job Responsibilities

• Drive associate engagement programs, acting as Employee Relations SME, monitor associate feedback to drive effective employee relations, retention and reward programs.
• Manage labor relations if applicable and complex cases with both internal and external parties, while integrating legislative shifts into HR policy and practices.
• Create people‑centric plans to meet business demands through a strong understanding of how talent fits into the business strategy and how to develop talent.
• Coordinate with management to build and execute recruitment of middle and senior management, onboarding, training and development initiatives.
• Facilitate and manage the talent review process and succession planning in partnership with management.
• Draw insights from data to improve processes, employee engagement and policy alignment across the business.
• Manage and deploy complex HR projects and lead change initiatives, including implementing new tools and technology that will provide better support to stakeholders.

A Day in the Life

Company Culture Steward: As Senior HRBP you will actively apply your understanding of Amazon’s Leadership Principles and values when consulting with Senior Operations Managers, Operations Managers and Functional Heads on coaching plans, team meetings, employee development and promotions, role‑modeling our leadership principles during your interactions with associates and leaders.

Organisational Development and Planning: You will work with your close operational partners to define key business goals and priorities. You will possess an absolute and intimate knowledge of all core metrics; applying these to your core areas of HR responsibility to prioritise work and set goals. You will provide input into organisational design discussions, including talent for succession planning and attrition risks.

Organisational Health: You will implement projects that address workplace environment, employee engagement or retention issues. You will conduct diagnostics to identify trends and environmental ER or workplace issues, communicating findings and formulating and deploying strategic remedies. You will conduct investigations into employee relations issues in consultation with management at site and where required in the UK network, and support the roll‑out of network compliance initiatives.

Workforce Planning and Recruitment: You will lead on hiring, partnering with Operational/Functional Heads. You may participate in site and UK network interview panels and peer‑level interviews. You will use your influence to help drive hiring decisions and resolve conflicting decisions.

Talent Management & Development: You will act as a central resource for all talent practices, partnering leaders on talent development and performance improvement initiatives. You will drive, identify and manage forward‑looking promotions, senior‑manager coaching and development planning to aid succession planning and business growth.

HR Operations: You will analyse and pull reports from various HR tools and ensure integrity of data through daily scrutiny, using data to drive decision making and action while building narrative documents to support change campaigns.

People Management: You will set direction for individuals to achieve department or function level goals, build launch plans for operations, provide coaching and feedback to operational teams, and apply Amazon performance and leadership bar to hiring decisions.

People Strategy: You will communicate the HR vision to team members, translate core metrics to recommendations for change initiatives, assess behaviour and coach indirect reports to demonstrate leadership principles, and create local departmental strategy to address medium‑to‑long‑term issues.

Basic Qualifications

• Bachelor’s degree in Human Resources Management or a related field.
• Knowledge of local labor law.
• Experience as a human resource generalist.
• Experience with specific knowledge of human resource theory, functions and practice, performance appraisal systems and staff development.
• Experience supporting hourly employee client group.
• Experience with MS Office tools and HR Information Systems.

Preferred Qualifications

• Master’s degree in Human Resources Management.
• Experience assessing management and executive talent.
• Experience developing and administering HR compensation plans.
• Experience in human resources with companies supporting 250–500 or more associates.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. For disability accommodations during the hiring process, visit https://amazon.jobs/content/en/how-we-hire/accommodations or contact your recruiting partner.