Senior Hire Manager/Head of Hire

Interaction Recruitment; Northampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a Senior Hire Manager / Head of Hire in Northamptonshire. The role involves leading the Hire function and developing a scalable hire model for UK-wide expansion. Candidates should have senior-level experience in Forklifts, MHE, or Plant Hire, coupled with strong leadership and communication skills. The position offers a competitive salary, 24 days holiday, pension contributions, and a commitment to personal development in a supportive culture.

Benefits

Competitive senior salary

24 days holiday + 8 statutory

Pension contribution

Strong commitment to personal development

Supportive culture with long-standing traditions

Qualifications

• Experience in Forklifts, MHE, or Plant Hire is essential.
• Knowledge of Protean is highly advantageous.
• Comfortable leading through change and growth.

Responsibilities

• Lead, manage, and develop the Hire team.
• Oversee all short-term hire operations.
• Drive commercial performance for utilisation and customer satisfaction.
• Build and maintain supplier and cross-hire partnerships.
• Ensure accurate and efficient administration across hire and sales processes.
• Work closely with sales and service teams.
• Champion CRM and systems usage.

Skills

Senior-level experience in Forklift, MHE, or Plant Hire

Strong leadership and team development skills

Excellent communication skills

Customer focus

Organisational ability

Competent with Microsoft 365

CRM/service systems usage (Protean desirable)

Job description

Senior Hire Manager / Head of Hire

Location: Northamptonshire with UK-wide growth remit

Hours: Mon–Fri, 40 hours per week

Role Overview

We are seeking an experienced Senior Hire Manager / Head of Hire to lead and grow the Hire function. Starting with the Northamptonshire operation, you will build and develop a scalable hire model to support rapid UK-wide expansion. Experience in Forklifts, MHE, or Plant Hire is essential, and knowledge of Protean is highly advantageous.

Key Responsibilities

• Lead, manage, and develop the Hire team, establishing a structure for national growth.
• Oversee all short-term hire operations including scheduling, customer communication, transport booking, quotations, and invoicing.
• Drive commercial performance, ensuring strong utilisation, margins, and customer satisfaction.
• Build and maintain supplier and cross-hire partnerships.
• Ensure accurate and efficient administration across hire and sales processes.
• Work closely with sales and service teams to streamline customer and equipment workflows.
• Champion CRM and systems usage, ideally including Protean, and support continuous improvement initiatives.

Skills & Experience

• Senior-level experience in Forklift, MHE, or Plant Hire.
• Strong leadership and team development skills.
• Comfortable leading through change and growth.
• Excellent communication, customer focus, and organisational ability.
• Competent with Microsoft 365 and CRM/service systems (Protean desirable).

What’s Offered

• Competitive senior salary
• 24 days holiday + 8 statutory
• Pension contribution
• Strong commitment to personal development
• Supportive culture with long-standing traditions

Please apply today for a confidential conversation.