Senior HaloITSM Implementation Lead

Rise Technical Recruitment; Old Warren; Hybrid; GBP 70,000 - 85,000; Full time

Benefits offered by this job

Benefits

Pension

Holiday

Job summary

Rise Technical Recruitment in Reading (Hybrid) is seeking an experienced HaloITSM Consultant to lead client implementations and shape service management solutions. The role offers a salary of £70,000 - £85,000 plus Benefits, Pension, and Holiday.

The successful candidate will manage the full lifecycle of HaloITSM projects from discovery through deployment and continual improvement, collaborating with clients, project teams and stakeholders to deliver transformational outcomes for enterprise

Qualifications

• Experience leading HaloITSM implementations and configurations.
• Strong ITSM knowledge and ITIL-based processes.
• Experience with workflows, SLAs, service catalogues and automation.
• Excellent stakeholder engagement and communication skills.

Responsibilities

• Lead client discovery workshops and requirements gathering.
• Configure and implement HaloITSM solutions.
• Deliver testing, deployment, training and knowledge transfer.
• Support integrations, data migration and reporting requirements.
• Identify opportunities for service improvements and platform optimisation.

Skills

HaloITSM

ITIL

Stakeholder engagement

Tools

HaloITSM software

Job description

Rise Technical Recruitment in Reading (Hybrid) is seeking an experienced HaloITSM Consultant to lead client implementations and shape service management solutions. The role offers a salary of £70,000 - £85,000 plus Benefits, Pension, and Holiday.

The successful candidate will manage the full lifecycle of HaloITSM projects from discovery through deployment and continual improvement, collaborating with clients, project teams and stakeholders to deliver transformational outcomes for enterprise