Halo ITSM Lead Consultant — Hybrid (Reading)

Rise Technical Recruitment Ltd; Reading; Híbrido; GBP 70.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits

Pension

Holiday

Descripción de la vacante

Rise Technical Recruitment Ltd is seeking a HaloITSM Consultant for a Reading-based hybrid role offering £70,000-£85,000 plus benefits. You will lead client implementations, shape ITSM solutions and guide enterprise deployments.

In this customer-facing role you will run discovery workshops, configure HaloITSM, oversee testing, deployment, training and knowledge transfer, while driving continual service improvements and stakeholder alignment.

Formación

• Proven HaloITSM implementation, configuration or consultancy experience.
• Strong ITIL-based service management knowledge.
• Excellent stakeholder engagement and communication skills.

Responsabilidades

• Lead client discovery workshops and requirements gathering.
• Configure and implement HaloITSM solutions.
• Deliver testing, deployment, training and knowledge transfer.
• Support integrations, data migration and reporting requirements.
• Identify opportunities for service improvements and platform optimisation.

Conocimientos

HaloITSM

ITIL knowledge

Stakeholder engagement

Descripción del empleo

Rise Technical Recruitment Ltd is seeking a HaloITSM Consultant for a Reading-based hybrid role offering £70,000-£85,000 plus benefits. You will lead client implementations, shape ITSM solutions and guide enterprise deployments.

In this customer-facing role you will run discovery workshops, configure HaloITSM, oversee testing, deployment, training and knowledge transfer, while driving continual service improvements and stakeholder alignment.