Senior Groups, Meetings & Events Coordinator – Novotel Leeds Centre

AccorHotel; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel group in the UK is seeking a Senior Groups Meetings & Events Coordinator to manage group bookings and events. This role involves acting as the primary contact for clients, overseeing the event cycle from inquiry to billing, and collaborating closely with various teams to ensure exceptional guest experiences. Strong organizational skills and at least 3 years of experience in events coordination, preferably within a hotel environment, are essential. This position is full-time with no remote work options.

Qualifications

• At least 3 years experience in meetings/events coordination, preferably in a hotel.
• Strong organizational and communication skills.
• Operationally minded, able to ensure seamless event delivery.
• Excellent attention to detail, especially in contracts and billing.
• Confident user of event management systems.

Responsibilities

• Manage all aspects of group bookings, ensuring seamless experience.
• Act as the main contact for event enquiries and manage the full event cycle.
• Conduct site visits and client meetings to ensure understanding of event details.
• Liaise with operational teams to guarantee smooth event delivery.

Skills

Organizational skills

Communication skills

Event Planning

Leadership Experience

Negotiation

Tools

Opera

CVENT

Job description

Key Responsibilities

As Senior Groups Meetings & Events Coordinator you will play a pivotal role in managing all aspects of group bookings meetings and events ensuring a seamless experience from the initial enquiry through to final billing.

Reporting directly to the Sales Manager you will act as the key liaison between the sales operations and finance teams ensuring that every event is not only executed flawlessly but also accurately billed and closed in line with brand and audit standards.

This is a hands‑on operationally facing role ideal for someone who enjoys being the point of contact for clients from site inspections and preevent briefings to post‑event evaluations and billing reconciliation.

Client & Event Management

• Act as the main point of contact for all groups meetings and event enquiries ensuring a professional and responsive approach.
• Manage the full event cycle from enquiry and proposal through to final invoice and client feedback.
• Conduct site visits client meetings and pre‑event briefings to ensure every detail is understood and delivered.
• Work closely with the F&B Sales Front Office and Operationsteams to ensure events run seamlessly and exceed guest expectations.

Operational Engagement

• Be actively involved in the day‑to‑day operations of events supporting with floor presence communication of client needs and ensuring accurate execution of BEOs.
• Liaise with the operational team before during and after events to guarantee smooth delivery and swift problem resolution.
• Attend weekly operational briefings to communicate key event details and guest requirements.

Qualifications

• Minimum 23 years experiencein meetings events or groups coordination preferably within a branded hotel environment.
• Strong organisational and communication skills with confidence in liaising across multiple departments.
• Operationally minded you thrive on seeing events delivered perfectly from start to finish.
• Excellent attention to detail and numerical accuracy particularly around contracts and billing.
• Confident user of Opera CVENT Venue Directory or similar systems.
• Positive team‑oriented mindset with a passion for delivering memorable guest experiences.

Your team and working environment

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Key Skills

Marketing,Catering,Organizational skills,Hospitality Experience,Management Experience,HubSpot,Event Planning,Events Management,Project Management,Event Marketing,Leadership Experience,negotiation

Remote Work: No

Employment Type: Full‑time

Experience: years

Vacancy: 1