Senior Global Travel Consultant - Deliver the Perfect Trip

Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading travel management company is seeking a Senior Business Travel Consultant to deliver top-notch service to clients. Responsibilities include providing tailored travel solutions, managing international travel arrangements, and ensuring excellent customer service. The ideal candidate should have substantial experience in the travel industry, be customer-focused, and possess strong communication skills. Fluency in English and knowledge of GDS systems are essential for success in this role.

Qualifications

• Experience in the travel industry in a customer service role.
• Proven ability to manage multi-segment international travel.
• Excellent communication skills to interact with diverse clients.

Responsibilities

• Provide excellent service and support to clients.
• Manage and solve customer problems effectively.
• Build credibility and trust with customers.

Skills

Customer service aptitude

Problem-solving

Interpersonal skills

Attention to detail

Multilingual communication

Tools

GDS (Galileo)

Job description

A leading travel management company is seeking a Senior Business Travel Consultant to deliver top-notch service to clients. Responsibilities include providing tailored travel solutions, managing international travel arrangements, and ensuring excellent customer service. The ideal candidate should have substantial experience in the travel industry, be customer-focused, and possess strong communication skills. Fluency in English and knowledge of GDS systems are essential for success in this role.