Senior Franchise Manager

Gymshark US; Greater London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading fitness brand is seeking a Senior Franchise Manager in London to enhance brand growth and optimize franchise operations. The role includes identifying growth opportunities, supporting franchisees, and leading strategic projects. Ideal candidates will have 5 years of experience in franchise management or retail, strong project management capabilities, and excellent communication skills. This is a hybrid role requiring regular travel to support franchise partners.

Benefits

Performance-based bonus

Funded healthcare benefit

25 days holiday plus birthday leave

Employer pension scheme

Employee discount

Financial wellbeing support

Gym membership

Onsite lunch provision

Qualifications

• 5 years of experience in franchise management, preferably in fitness or active lifestyle brands.
• Strong understanding of retail operations and customer experience.
• Proven project management skills with cross-functional leadership experience.
• Excellent communication, negotiation, and stakeholder management abilities.
• Willingness to travel frequently.

Responsibilities

• Identify growth opportunities across existing and new franchise markets.
• Develop and implement strategies to increase revenue and market share.
• Monitor KPIs and sales performance to identify growth opportunities.
• Lead strategic projects like new store openings and campaign rollouts.
• Collaborate with internal teams to ensure seamless execution of initiatives.

Skills

Entrepreneurial mindset

Project management

Communication

Negotiation

Stakeholder management

Retail operations

Visual merchandising

Customer experience

Education

Bachelor's degree in Business, Marketing, or Sports Management

Job description

OVERVIEW :

Are you our next Senior Franchise Manager

Were looking for someone to join our Wholesale & Franchise team who will accelerate t he growth and success of franchise operations across key markets within the fitness sports and active lifestyle sector.

WHAT YOULL BE DOING :

This role champions brand consistency commercial performance and strategic expansion with a strong focus on driving growth in defined priority markets. The Senior Franchise Manager leads initiatives that unlock market potential and elevate partner capabilities while collaborating cross-functionally to deliver impactful results.

Key responsibilities :

Wholesale & Franchise Growth & Market Development

• Identify and activate growth opportunities across existing and new wholesale and franchise markets.
• Develop and implement scalable strategies increase revenue market share and brand presence.
• Partner with franchisees to optimize store performance customer engagement and local relevance.

Partner Support & Development

• Guide wholesale partners and franchisees in business planning inventory management and local marketing execution.
• Enable wholesale partners and franchisees through structured onboarding programs and ongoing capability-building initiatives.

Performance Management

• Monitor KPIs and sales performance to identify growth opportunities.
• Collaborate with partners to implement strategies that drive profitability.

Commercial Project Management

• Lead commercially relevant strategic projects such as new store / partnership openings campaign rollouts and seasonal activations.
• Manage timelines deliverables and stakeholder alignment to ensure successful execution.

Cross-functional Collaboration

• Work closely with internal teams including Marketing Merchandising Visual Merchandising Finance and Supply Chain.
• Act as the central point of coordination between wholesale partners franchisees and corporate functions to ensure seamless execution of brand initiatives.

Brand Expansion & Onboarding

• Support market entry strategies and onboarding of new wholesale and franchise partners.
• Conduct location analysis and launch planning in collaboration with relevant teams.

WHAT YOULL NEED :

The ideal candidate is a dynamic leader with a strong entrepreneurial mindset and a passion for fitness sport-driven brand development.

Essential Criteria :

• 5 years of experience in retail wholesale / franchise management preferably in fitness sports or active lifestyle brands.
• Strong understanding of retail operations visual merchandising and customer experience.
• Proven project management skills with experience leading cross-functional initiatives.
• Excellent communication negotiation and stakeholder management abilities.
• Willingness to travel frequently .

WHAT YOU COULD ALSO HAVE :

• Bachelors degree in Business Marketing Sports Management or related field
• Experience with P&L ownership and strategic planning.
• Familiarity with wholesale and franchise agreements and legal frameworks.
• Proficiency in retail analytics and performance reporting tools.

This is a hybrid role and would require the successful candidate to be based from our London office but to spend two days a week in GSIQ Solihull UK with the rest of the wholesale & franchise team.

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. Were an equal opportunities employer and for us that means we always strive to be as inclusive as possible in all aspects of employment right from your application. Were committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If youd like to request a reasonable adjustment please email .

ABOUT US.

Were here to unite the conditioning community. We believe that putting the sweat in today prepares us for tomorrow. So we give people the tools they need to reach further go faster be stronger. We celebrate those who show up for themselves to be their physical or mental best whatever that means for them. Its what we want for our community and our team. A team thats growing rapidly around the world. A collective of talented individuals working together to invent Gymsharks future. Our plans are ambitious and were looking for people who want to join us for the ride our growth will be your growth.

THE PERKS.

Standard benefits include :

• Performance-based Bonus opportunity
• Funded Healthcare benefit
• 25 days holiday additional day for your birthday & Bank Holidays
• Contributory Employer pension scheme
• Flexible benefits programme including salary sacrifice EV scheme dental insurance cycle to work tech scheme holiday trading
• Gymshark Employee Discount & long service awards
• Access to High Street cashback and discounts
• Financial Physical and Mental Wellbeing Support
• Enhanced Family Leave package
• Life Assurance

Office location specific benefits include (IQ) :

• Gym Membership to The Lifting Club (LC)
• Onsite lunch provision & coffee bars
• EV charge points available

Office location specific benefits include (LDN) :

• Funded multi-site fitness membership

Note : The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.

Required Experience : Manager

Key Skills: Business Development,Restaurant Experience,Sales Experience,Design Controls,HIPAA,Management Experience,Computer Literacy,Next Generation Sequencing,Smartsheet,Guest Services,Kickboxing,Supervising Experience

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 5 - 5