Senior Field Service Engineer - Remote UK (Tech Lead)

Vanderlande Industries B.V.; United Kingdom; Remote; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Annual leave 28 days

Private medical cover & pension

Wellbeing & GP access

Cycle to work

Childcare scheme

Internal recognition platform

Job summary

Vanderlande is seeking a Senior Field Service Engineer to join the Mobile Service Team in the UK. You will deliver telecom and on-site technical leadership for MHE electro-mechanical and control systems, providing proactive maintenance and rapid fault resolution across distributed operations.

You will coordinate fault correction, monitor system performance daily, and ensure safety and regulatory compliance while maintaining documentation and strengthening customer partnerships across the UK.

Qualifications

• City & Guilds / NVQ level 3 in maintenance mechanical / electrical.
• Strong technical knowledge of electro-mechanical systems and system controls.
• Proficiency in MS Office applications.

Responsibilities

• Provide leading technical response and tele-support for complex electro-mechanical and control system issues to support our customers.
• Coordinate operational fault correction activities on MHE in collaboration with operations managers.
• Review and monitor system performance daily, identify root causes of equipment and system failures, and analyse problems to prevent recurrence.
• Maintain accurate documentation and ensure compliance with site legislative Health & Safety regulations.
• Take full accountability for Planned Preventive Maintenance (PPM) activities.
• Participate in performance improvement programmes and technical training initiatives to enhance individual and team capability.
• Build and maintain effective customer relationships to exceed expectations and strengthen partnerships with primary contractors.
• Demonstrate commitment to timely and professional issue resolution, supporting both customers and internal teams.
• Foster collaborative relationships with subcontractors, internal business support functions, and wider stakeholders.
• Continuously improve technical and soft skills, adopting best practices to enhance service delivery and operational efficiency.
• Champion a safety-first culture, ensuring a safe working environment across all activities.

Skills

Electro-mechanical knowledge

Fault-finding

Communication skills

Organisational skills

Customer relationship building

Education

City & Guilds / NVQ level 3 in maintenance mechanical / electrical

Tools

Maximo CMMS

PLCs familiarity

Job description

Vanderlande is seeking a Senior Field Service Engineer to join the Mobile Service Team in the UK. You will deliver telecom and on-site technical leadership for MHE electro-mechanical and control systems, providing proactive maintenance and rapid fault resolution across distributed operations.

You will coordinate fault correction, monitor system performance daily, and ensure safety and regulatory compliance while maintaining documentation and strengthening customer partnerships across the UK.