Senior Field Service Engineer - Remote UK (MHE & Controls)

Vanderlande; United Kingdom; Remote; GBP 40,000 - 65,000; Full time

Benefits offered by this job

224 Hours holiday (28 days)

Aviva Medical Cover & Pension

YuLife - Wellbeing membership

Cycle to work scheme

Yellow Nest childcare salary sacrifice

Access to Achievers - recognition

Job summary

Vanderlande is seeking a Senior Field Service Engineer to join our UK Remote Mobile Service Team within the Distribution domain. You will lead technical responses for electro-mechanical and control issues, coordinating fault correction on MHE in partnership with operations managers across the UK.

You will analyse system performance, perform preventive maintenance, and maintain documentation while ensuring health & safety compliance.

Qualifications

• City & Guilds / NVQ level 3 or above in maintenance mechanical / electrical discipline.
• Strong technical knowledge of electro-mechanical systems and controls, including fault-finding and maintenance.
• Proficiency in MS Office applications is essential.
• Experience with Maximo (CMMS) is desirable.
• Familiarity with PLCs and FSCs is highly advantageous.

Responsibilities

• Provide leading technical response and tele-support for complex electro-mechanical and control system issues to support our customers.
• Coordinate operational fault correction activities on MHE in collaboration with operations managers.
• Review and monitor system performance daily, identify root causes of equipment and system failures, and analyse problems to prevent recurrence.
• Maintain accurate documentation and ensure compliance with site Health & Safety regulations.
• Take full accountability for Planned Preventive Maintenance (PPM) activities.
• Participate in performance improvement programmes and technical training initiatives to enhance individual and team capability.
• Build and maintain effective customer relationships to exceed expectations and strengthen partnerships with primary contractors.
• Demonstrate commitment to timely and professional issue resolution, supporting both customers and internal teams.
• Foster collaborative relationships with subcontractors, internal business support functions, and wider stakeholders.
• Continuously improve technical and soft skills, adopting best practices to enhance service delivery and operational efficiency.

Skills

Electro-mechanical knowledge

Fault finding

Customer communication

Problem solving

Team coordination

MS Office

Education

City & Guilds / NVQ level 3 or above in maintenance mechanical / electrical discipline

Tools

Maximo CMMS

PLCs

FSCs

MS Office

Job description

Vanderlande is seeking a Senior Field Service Engineer to join our UK Remote Mobile Service Team within the Distribution domain. You will lead technical responses for electro-mechanical and control issues, coordinating fault correction on MHE in partnership with operations managers across the UK.

You will analyse system performance, perform preventive maintenance, and maintain documentation while ensuring health & safety compliance.