Lead Field Service Engineer - Remote UK (MHE & Controls)

Vanderlande Industries GmbH; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Holiday 28 days

Aviva Medical Cover & Pension

Wellbeing membership (YuLife)

Cycle to work scheme

Childcare salary sacrifice scheme

Achievers recognition platform

Job summary

Vanderlande is seeking a skilled professional to join the Mobile Service Team in the UK, delivering tele-support and on-site resolution for electro-mechanical MHE systems. You will lead fault-finding, maintenance, and documentation while collaborating with operations managers and customers across the UK.

The role requires strong technical knowledge, PLC/FSC familiarity, and a proactive approach to continuous improvement in service delivery.

Qualifications

• City & Guilds / NVQ level 3 or above in maintenance mechanical/electrical.
• Strong technical knowledge of electro-mechanical systems and controls, including fault-finding and maintenance.
• Proficiency in MS Office applications.
• Experience with Maximo (CMMS) is desirable.
• Familiarity with PLCs (Programmable Logic Controllers) and FSCs is highly advantageous.

Responsibilities

• Provide leading technical response and tele-support for complex electro-mechanical and control system issues to support our customers.
• Coordinate operational fault correction activities on MHE in collaboration with operations managers.
• Review and monitor system performance daily, identify root causes of equipment and system failures, and analyse problems to prevent recurrence.
• Maintain accurate documentation and ensure compliance with site legislative Health & Safety regulations.
• Take full accountability for Planned Preventive Maintenance (PPM) activities.
• Participate in performance improvement programmes and technical training initiatives to enhance individual and team capability.
• Build and maintain effective customer relationships to exceed expectations and strengthen partnerships with primary contractors.

Skills

Maintenance knowledge

MS Office

Fault-finding

Education

City & Guilds / NVQ level 3 in maintenance mechanical/electrical

Tools

Maximo CMMS

PLCs / FSCs

Job description

Vanderlande is seeking a skilled professional to join the Mobile Service Team in the UK, delivering tele-support and on-site resolution for electro-mechanical MHE systems. You will lead fault-finding, maintenance, and documentation while collaborating with operations managers and customers across the UK.

The role requires strong technical knowledge, PLC/FSC familiarity, and a proactive approach to continuous improvement in service delivery.