Senior Field Service Engineer

Vanderlande Industries B.V.; United Kingdom; À distance; GBP 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

224 Hours holiday (28 days)

Aviva Medical Cover & Pension

YuLife wellbeing membership

Cycle to work scheme

Childcare salary sacrifice

Résumé du poste

Vanderlande in the United Kingdom is seeking a Senior Field Service Engineer to lead electro-mechanical fault-finding, perform maintenance, and deliver on-site resolutions for material handling equipment across the distribution domain. This permanent UK-remote role sits in the Mobile Service Team and reports to the Senior Team Leader.

You will coordinate fault-correction activities, review system performance, and uphold health and safety regulations while building strong customer relationships

Qualifications

• City & Guilds / NVQ level 3 or above in maintenance mechanical / electrical discipline.
• Strong technical knowledge of electro-mechanical systems and controls.
• Experience with fault-finding and maintenance in field service environments.
• Proficiency with MS Office applications.
• Desirable Maximo CMMS experience; PLCs/FSCs familiarity is advantageous.

Responsabilités

• Provide leading technical response and tele-support for complex electro-mechanical issues.
• Coordinate fault-correction activities with operations managers.
• Review system performance daily and identify root causes to prevent recurrence.
• Maintain documentation and ensure Health & Safety compliance.
• Lead Planned Preventive Maintenance (PPM) activities.
• Build strong customer relationships and coordinate with subcontractors and internal teams.
• Promote safety culture and drive continuous improvement.

Connaissances

Technical knowledge of electro-mecha n

Fault-finding and maintenance

MS Office proficiency

Maximo CMMS

PLCs and FSCs familiarity

Customer relationship skills

Communication skills

Formation

City & Guilds / NVQ level 3 in maintenance (mechanical/electrical)

Outils

Maximo CMMS

PLC Programming

Description du poste

## Senior Field Service EngineerApply: UK Remote: Full time: Posted Today: JR38180### Job TitleSenior Field Service Engineer### Job Description **Reports to:** Senior Team Leader **Location:** UK Remote**Contract Type:** Permanent **Introduction to Role** Vanderlande is recognised as one of the market leaders in efficient logistics automation for airports, parcels, and warehouses. Our solutions are designed to streamline operations and enhance efficiency across these crucial sectors.As part of the Mobile Service Team with our Distribution domain, you will play a critical role in delivering technical expertise across electro-mechanical systems and system controls for various Material Handling Equipment (MHE). This includes proactive maintenance and fault-finding activities to ensure optimal system performance and reliability for our customers.You will act as a technical lead, providing tele-support and on-site resolution for complex issues, while fostering strong customer relationships and driving continuous improvement in service delivery for our customers across the UK.**Role Responsibilities** * Provide leading technical response and tele-support for complex electro-mechanical and control system issues to support our customers.* Coordinate operational fault correction activities on MHE in collaboration with operations managers.* Review and monitor system performance daily, identify root causes of equipment and system failures, and analyse problems to prevent recurrence.* Maintain accurate documentation and ensure compliance with site legislative Health & Safety regulations.* Take full accountability for Planned Preventive Maintenance (PPM) activities.* Participate in performance improvement programmes and technical training initiatives to enhance individual and team capability.* Build and maintain effective customer relationships to exceed expectations and strengthen partnerships with primary contractors.* Demonstrate commitment to timely and professional issue resolution, supporting both customers and internal teams.* Foster collaborative relationships with subcontractors, internal business support functions, and wider stakeholders.* Continuously improve technical and soft skills, adopting best practices to enhance service delivery and operational efficiency.* Champion a safety-first culture, ensuring a safe working environment across all activities.**Role Qualifications and Skills*** You are in the possession of a City & Guilds / NVQ level 3 or above in maintenance mechanical / electrical discipline.* Strong technical knowledge of electro-mechanical systems and system controls, including fault-finding and maintenance.* Proficiency in MS Office applications is essential.* Experience with Maximo (CMMS system) is desirable.* Familiarity with PLCs (Programmable Logic Controllers) and FSCs (Field Service Controllers) is highly advantageous.* Ability to analyse complex technical problems and implement effective solutions.* Excellent communication skills to build trust-based relationships with customers and stakeholders.* Strong organisational skills with the ability to manage multiple priorities in a dynamic environment.* Commitment to continuous improvement and professional development.**What We Offer** * 224 Hours holiday (28 days)* Aviva Medical Cover & Pension* YuLife – Wellbeing membership with fast access to GP appointments, health and wellbeing support, and rewards.* Cycle to work scheme* Yellow Nest childcare salary sacrifice scheme* Access to Achievers – an award-winning internal recognition platform**Diversity & Inclusion** Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore any reasonable adjustments to support your application.