Senior Enterprise Customer Success Leader

Autodesk; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading software company is seeking a Customer Success Manager to guide an international team and enhance customer adoption. This role requires robust management skills, particularly in large enterprises, along with a deep understanding of the UK's market. The successful candidate will travel regularly to the London office and work closely with enterprise customers to ensure their success. Join a company where innovation shapes the world.

Benefits

Competitive compensation package

Annual cash bonuses

Comprehensive benefits package

Qualifications

• Experienced in managing customer-facing businesses in large enterprise accounts.
• Worked in AECO industries with cloud, digital, SaaS experience.
• Deep knowledge of the United Kingdom market and its intricacies.

Responsibilities

• Manage an international team of Customer Success Managers.
• Increase customer adoption and maturity across Enterprise customers.
• Establish direct relationships with customers for greater engagement.

Skills

Business acumen

Communication skills

Leadership

Empathy for customers

Ability to adapt to change

Job description

A leading software company is seeking a Customer Success Manager to guide an international team and enhance customer adoption. This role requires robust management skills, particularly in large enterprises, along with a deep understanding of the UK's market. The successful candidate will travel regularly to the London office and work closely with enterprise customers to ensure their success. Join a company where innovation shapes the world.