Senior Enterprise Customer Engineer – UKI

Cloudflare; United Kingdom; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Stock ownership

Flexible vacation

Parental leave (paid)

Health insurance

Commuter program

Wellbeing programs

Job summary

Cloudflare is seeking a Customer Engineer to drive our technical go-to-market. You will bridge technical strategy and business value, guiding enterprise clients from pre-sales validation through onboarding, deployment, and full lifecycle expansion.

As a quota-bearing technologist, you will operate across discovery, demos, onboarding, health, and expansion with AEs, shaping architectures and delivery strategies for secure, high-performing internet applications.

Qualifications

• Proven experience in customer-facing technical roles with SaaS platforms.
• Strong architectural judgment for enterprise networks and security.
• Ability to translate technical concepts into business value for executives.

Responsibilities

• Lead technical deep-dive discovery and map customer infra to Cloudflare architectures.
• Design onboarding blueprints and act as the primary engineering contact for customers.
• Own discovery, demos, onboarding, health, risk and expansion strategy with AEs.
• Lead QBRs to translate platform capabilities into ROI for executives.
• Provide trusted advisory on architecture, AI controls, security posture, and deployment confidence.
• Leverage AI agents and LLMs to automate routine tasks and speed time-to-value.
• Collaborate with Enablement to deliver SOPs, guides, and best-practice resources.

Skills

RESTful APIs

GraphQL

SDKs

Webhooks

Terraform

Pulumi

CI/CD

Observability

Python

JavaScript

DNS

HTTP/2

TLS 1.3

Zero Trust

Education

Undergraduate or graduate degree in Computer Science, Engineering, or a related field

Tools

Terraform

Pulumi

CI/CD pipelines

Observability

Edge computing

APIs

Job description

Cloudflare is seeking a Customer Engineer to drive our technical go-to-market. You will bridge technical strategy and business value, guiding enterprise clients from pre-sales validation through onboarding, deployment, and full lifecycle expansion.

As a quota-bearing technologist, you will operate across discovery, demos, onboarding, health, and expansion with AEs, shaping architectures and delivery strategies for secure, high-performing internet applications.