Senior Enterprise Cloud Architect & Trusted Advisor

Cloudflare

United Kingdom

Hybrid

GBP 90,000 - 130,000

Full time

3 days ago
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Benefits offered by this job

Competitive pay and stock ownership
Paid parental leave
Healthcare package
Commuter program
Wellbeing programs

Job summary

Cloudflare is seeking a Customer Engineer to guide enterprise customers from pre-sales validation through onboarding and lifecycle expansion. You’ll translate complex technical requirements into business value, design deployment architectures, and drive measurable outcomes across the customer journey.

You’ll own discovery, demos, onboarding, and technical health with Account Executives, while leveraging AI tools to automate routine tasks and accelerate adoption—maintaining an ongoing advisory

Qualifications

  • Extensive experience bridging technical concepts and business value.
  • Ability to map customer requirements to Cloudflare architectures.
  • Proven track record in enterprise pre-sales and post-sales engagement.
  • Strong stakeholder management and presentation skills.
  • Knowledge of AI workflow automation and RAG concepts.

Responsibilities

  • Lead technical discovery and PoC planning.
  • Design onboarding blueprints and migration strategies.
  • Own discovery, demos, onboarding, and health metrics with AEs.
  • Lead QBRs translating platform capabilities to ROI.
  • Manage risk, deployment strategy, and customer expansion.

Skills

Architectural design
Customer-facing experience
AI and LLM tooling
Web security & DNS/CDN
SaaS sales execution
Programming/scripting

Education

Bachelor's in CS/Engineering

Tools

RESTful/GraphQL APIs
Terraform/Pulumi
CI/CD pipelines

Job description

Cloudflare is seeking a Customer Engineer to guide enterprise customers from pre-sales validation through onboarding and lifecycle expansion. You’ll translate complex technical requirements into business value, design deployment architectures, and drive measurable outcomes across the customer journey.

You’ll own discovery, demos, onboarding, and technical health with Account Executives, while leveraging AI tools to automate routine tasks and accelerate adoption—maintaining an ongoing advisory

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