Senior Embedded Project Manager – Intake & Capacity Lead

monks; Greater London; Hybrid; GBP 70.000 - 95.000; Vollzeit

Zusammenfassung

Monks is seeking an experienced embedded Senior Project Manager (Intake) to own the centralised content intake for the EU Cross-channel Marketing team. You will triage requests, assess readiness, and ensure clear routing decisions to owners, coordinating capacity across internal and external partners.

You will operate within a hybrid London-based role, guiding prioritisation with senior stakeholders and refining automated intake tools.

Qualifikationen

• 7+ years in project or programme management in a creative, marketing or production environment.
• Proven track record running complex, multi-stakeholder programmes and owning capacity decisions.
• Comfortable operating in an ambiguous, newly established process with structure evolving.
• Senior level stakeholder management and ability to push back on priorities.
• Strong grasp of creative and production processes to judge brief needs and timelines.
• Fluent with project and resource management tools; curious about automation/AI.
• Highly organised, detail-focused; can run many parallel threads without losing overview.
• Excellent written and verbal English communication.

Aufgaben

• Run centralised intake day-to-day: triage requests, assess briefing readiness, route within SLAs.
• Maintain live view of capacity against demand across internal teams and external partners.
• Apply routing criteria and campaign tiering with relevant leads for judgement.
• Manage prioritisation when demand exceeds capacity; propose alternatives or later slots.
• Track requests to owner and status; log declines/redirects with reasons.
• Collaborate with intake tooling owners to refine automated intake and trackers.
• Support quarterly/annual demand planning; ensure campaigns enter intake as committed.
• Clearly communicate service levels, lead times, and submission quality to teams.
• Provide leadership with current demand view and capacity pressure metrics.

Kenntnisse

Project management

Stakeholder management

Creative/production understanding

English communication

Ambiguity handling

Automation & AI interest

Organised / detail-oriented

Parallel work

Resource management tools

Marketing ops experience

Centralised intake experience

Localization familiarity

Jobbeschreibung

Monks is seeking an experienced embedded Senior Project Manager (Intake) to own the centralised content intake for the EU Cross-channel Marketing team. You will triage requests, assess readiness, and ensure clear routing decisions to owners, coordinating capacity across internal and external partners.

You will operate within a hybrid London-based role, guiding prioritisation with senior stakeholders and refining automated intake tools.