Senior Project Intake Lead — Studio Capacity & Discovery

System One; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

System One is seeking a Project Intake Manager to own the front end of an in-house creative production studio, working on-site at our client's London offices. You will lead client discovery on intake projects, define scope, assign resources and set budgets when required, ensuring every project entering the pipeline is correctly specified and supported.

This senior, client-facing role blends consultative discovery with production knowledge, safeguarding studio capacity and mentoring the intake

Qualifications

• Extensive understanding of project discovery and intake processes.
• Strong knowledge of traffic and resource planning in a production context.
• Proven ability to scope from incomplete briefs and manage client expectations.

Responsibilities

• Lead the intake function and act as primary contact for project requirements.
• Own discovery for complex/high-value client projects and define production lift, scope and budget.
• Record and communicate actions, keep stakeholders aligned on scope, timeline and costs.
• Ensure end-to-end production workflow is followed and capacity is managed.
• Provide escalation point when scope or budget drifts and maintain the integrity of intake data.

Skills

Project discovery

Project intake

Traffic management

Resource planning

Production knowledge

Client relationship management

Communication skills

Microsoft Office

G-Suite

Leadership

Tools

Microsoft Office

G-Suite

Job description

System One is seeking a Project Intake Manager to own the front end of an in-house creative production studio, working on-site at our client's London offices. You will lead client discovery on intake projects, define scope, assign resources and set budgets when required, ensuring every project entering the pipeline is correctly specified and supported.

This senior, client-facing role blends consultative discovery with production knowledge, safeguarding studio capacity and mentoring the intake