Senior Dynamics 365 Engineer

Irwin Mitchell; Birmingham; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading law firm in the United Kingdom seeks a senior D365 engineer to own the vision and strategy for their product team. This role involves designing complex custom solutions, mentoring engineers, and ensuring development standards. The ideal candidate has advanced D365 architecture knowledge, excellent communication skills, and relevant Microsoft certifications. A range of benefits including 25 days of holiday, flexible pension schemes, and well-being initiatives are offered.

Benefits

25 days holidays plus bank holidays

Flexible pension schemes

Paid volunteering days

Health membership benefits

Qualifications

• Deep understanding of the technical architecture of D365.
• Experience managing and documenting application support incidents.
• Ability to engage with non-technical audiences.

Responsibilities

• Own and execute vision and strategy from an engineering perspective.
• Design complex custom solutions for D365.
• Mentor other engineers on the team.
• Maintain development standards for D365.

Skills

Excellent communication and presentation skills

Architecting complex D365 implementations

Experience with D365 Customer Service configuration

Development of D365 plugins and custom actions

C# Programming

JavaScript Client-Side programming

Azure integrations

Power Automate Flows

Education

Microsoft Certified: Power Platform Solution Architect Expert – PL600

Microsoft Power Platform Fundamentals – PL900

D365 Customer Service Functional Consultant Associate – MB230

Tools

D365

Power Platform

XRMToolBox

Job description

Your Role

As a senior D365 engineer you will own, develop, and execute the vision, strategy, and roadmap from an engineering perspective for your allocated product team.

You will prioritise, communicate and review progress with CIO teams and stakeholder and will also guide how the development team works, decide when code should be written, provide technical leadership and adoption of good practice.

In addition to the above you design complex custom solutions that meet the unique needs of Irwin Mitchell. You will plan and lead development for multiple sets of user stories within a product team and mentor other engineers on the team, providing guidance and support as needed. You would also be responsible for maintaining the development standards and best practices for D365 and ensuring that configuration, customisations and code is well-documented and adheres to quality assurance standard.

About You

We’re looking for an experienced D365 engineer who has a deep understanding of the technical architecture of D365. Our ideal candidate will have the following :

• Excellent communication and presentation skills, also able to engage, steer and articulate / break down technical terminology for a non-technical audience
• Microsoft Certified : Power Platform Solution Architect Expert – PL600, Microsoft, Power Platform Fundamentals – PL900 & D365 Customer Service Functional Consultant Associate – MB230
• Demonstrable experience of architecting highly complex multi solution and multi environment D365 implementations in line with industry best practice and developing D365 plugins, custom actions, workflow activities using C#
• Demonstrable experience of application support for Dynamics 365, other Microsoft Business tools and bespoke applications, managing, documenting, and escalating incidents as required to the correct resolver group
• Demonstrable experience with D365 Customer service configuration & customization including Entities, Relationships, Business Rules, Complex Workflow Activities, Actions, Workflows, Business Process Flows, C# Plugin, Development, Client-Side programming with JavaScript, Ribbon Customizations, Azure integrations, Power Automate Flows, Power Platform Model Driven & Canvas Apps, XRMToolBox, PowerF

Our Benefits - What We Can Offer You

• 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
• Generous and flexible pension schemes.
• Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
• Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.

We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!

Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.

Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands : Our People, Our Community, Our Environment and Our Pro Bono.