Senior Customer Insights & Strategy Lead

AbbVie; Taplow; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global biopharmaceutical company seeks a leader for its Customer Insights team in Taplow, England. The role involves overseeing market research programs, fostering team growth, and acting as a strategic partner to leadership. You will drive evidence-based decision-making while ensuring that analytics inform business strategies. Ideal candidates will have a background in data leadership and market research, with strong skills in collaboration and communication.

Qualifications

• Proven experience in leading customer insights teams.
• Ability to deliver actionable data and recommendations.
• Strong analytical and critical thinking skills.

Responsibilities

• Oversee a team of Customer Insights Partners to enhance analytics.
• Act as strategic partner to leadership in shaping commercial strategy.
• Manage end-to-end delivery of impactful market research programmes.
• Generate insights to address knowledge gaps and inform strategies.

Skills

Leadership in data analysis

Market research expertise

Collaboration and partnership

Strong communication skills

Coaching and mentoring

Job description

A global biopharmaceutical company seeks a leader for its Customer Insights team in Taplow, England. The role involves overseeing market research programs, fostering team growth, and acting as a strategic partner to leadership. You will drive evidence-based decision-making while ensuring that analytics inform business strategies. Ideal candidates will have a background in data leadership and market research, with strong skills in collaboration and communication.