Senior CRM Executive - Legal

TN United Kingdom; London; Hybrid; GBP 45,000 - 58,000; Full time

Job summary

Join a leading global law firm as a Senior CRM Executive, where you'll play a pivotal role in enhancing the CRM function and supporting the firm's strategic goals. This permanent, full-time position offers a hybrid working arrangement in Central London, allowing you to thrive in a supportive environment with a friendly team. You'll be responsible for maintaining the CRM system, ensuring data quality, and implementing improvements while collaborating closely with colleagues across the globe. With exciting projects on the horizon, this is an excellent opportunity to develop your career in the professional services sector.

Benefits

Private medical insurance

Season ticket loan

Discounted gym memberships

Lifestyle discount scheme

On-site café

Qualifications

• Strong technical understanding of CRM systems and data quality best practices.
• Experience working with a large CRM database in a legal or professional services firm.

Responsibilities

• Maintain and configure the CRM system to ensure data integrity and functionality.
• Collaborate with Marketing and fee-earners on best practices and training.

Skills

CRM systems

Data management

Technical understanding

Autonomous work

Tools

InterAction

Job description

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Your newpany

You will be joining a leading global law firm as they look to invest in their CRM function & plan out their CRM roadmap for the future. You'll be joining a close-knit, friendly team in a supportive environment with a great manager. The firm is big on investing in training and giving people the opportunity to build and develop their careers.

Your new role

As the Senior CRM Executive, you’ll be responsible for maintaining & configuring the CRM system to ensure its fit for purpose, data management & integrity, & implementing improvements to ensure the system underpins the firm’s strategy. You’ll work closely with Marketing colleagues & fee-earners on best practice, training, & adoption.

This is a permanent, full-time role based in Central London with a 2/3 hybrid working arrangement. You’ll report to the firm’s CRM Manager & work with colleagues across the globe. This is an exciting time to join as they have lots of exciting projects coming up for you to get involved in.

What you’ll need to succeed

• Strong technical understanding of CRM systems – set-up, functionality, data quality best practice, etc.
• Previous experience within a legal firm or professional services is ideal
• Familiarity with InterAction would be beneficial
• Can demonstrate experience working with a large CRM database
• Enjoy working autonomously & proactively managing workload and completing tasks

What you'll get in return

A competitive annual salary of up to £58,000. You'll have an exciting opportunity to work for a reputable firm in the professional services sector. You will receive a range of flexible benefits, including private medical, season ticket loan, discounted gym memberships, lifestyle discount scheme, on-site café, etc.