Senior CRM Executive

Withers tech; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Senior CRM Executive to enhance their CRM system's functionality and data quality. This role involves managing CRM data, training users, and ensuring compliance with data privacy regulations. The ideal candidate will have experience with CRM systems, strong organizational skills, and a proactive attitude. This is a fantastic opportunity to contribute to a forward-thinking firm's strategy while enjoying a supportive work environment with flexible hours and a range of benefits.

Benefits

Pension

Private medical

Season ticket loan

Qualifications

• Experience with CRM systems, preferably in professional services.
• Strong attention to detail and excellent communication skills.

Responsibilities

• Manage and improve CRM data and systems, ensuring compliance with data privacy regulations.
• Train users and support IT teams in system upgrades and issue resolution.

Skills

CRM systems experience

Attention to detail

Organizational skills

Communication skills

Proficiency in MS Excel

Proficiency in MS Word

Knowledge of Data Protection regulations

Flexibility and adaptability

Job description

Join to apply for the Senior CRM Executive role at Withers Tech.

About the Role

This position is responsible for maintaining and configuring the CRM system, enhancing data quality, depth, and accessibility across Withers global offices. A technical understanding of CRM setup, functionality, and data quality best practices is essential, along with the ability to scope and implement improvements to support the firm's strategy.

Key Responsibilities

1. Manage and improve CRM data and systems, supporting integration and data flow mapping.
2. Train and support users, develop training materials, and promote effective CRM use.
3. Support IT and project teams in system upgrades, reporting, and resolving technical issues.
4. Ensure compliance with data privacy regulations and contribute to data management strategies.

Qualifications and Skills

• Experience with CRM systems; familiarity with InterAction is desirable but not essential.
• Experience in professional services is preferred.
• Strong attention to detail, organizational skills, and communication skills.
• Proficiency in MS Excel and Word, knowledge of Data Protection regulations.
• Flexible, adaptable, and proactive attitude.

Additional Details

• Location: London
• Hours: 9:30 am to 5:30 pm, with flexibility
• Employment Type: Full-time, with a 12-week probation period
• Benefits include pension, private medical, season ticket loan, and more.