Senior CRM Executive

Withersworldwide; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Senior CRM Executive to enhance their CRM system and data management strategies. This role involves optimizing the CRM platform, ensuring data quality, and supporting user training initiatives. The ideal candidate will possess a strong technical background in CRM systems, with a keen eye for detail and a commitment to data accuracy. Join a dynamic team where your contributions will directly impact the firm's strategic goals and enhance the overall user experience. If you're ready to make a difference in a collaborative environment, this opportunity is for you.

Benefits

Pension

Private medical

Season ticket loan

Qualifications

• Technical understanding of CRM setup and functionality.
• Experience in a professional services environment is desirable.

Responsibilities

• Manage and optimize the CRM system, focusing on data quality.
• Train users and develop materials to promote CRM best practices.

Skills

CRM systems experience

Attention to detail

Data accuracy

Proficiency in MS Excel

Proficiency in MS Word

Knowledge of Data Protection regulations

Organizational skills

Communication skills

Adaptability

Job description

Join to apply for the Senior CRM Executive role at Withersworldwide.

This role is responsible for maintaining and configuring the CRM system, improving the quality, depth, and accessibility of data across Withers global offices. A technical understanding of CRM setup, functionality, and data quality best practices is required, with the ability to scope and implement improvements to support the firm's strategy.

Details

• Type: Permanent - Full Time
• Location: London
• Job Role: Marketing
• Reports to: CRM Manager

Key Responsibilities

1. Manage and optimize the CRM system, including data quality and system integrations.
2. Support user requests and manage data change processes.
3. Coordinate with developers on system upgrades and data feeds.
4. Train and support users, develop training materials, and promote CRM best practices.
5. Support reporting and project initiatives related to CRM and data management.

Skills and Attributes

• Experience with CRM systems, preferably InterAction or similar.
• Experience in a professional services environment is desirable.
• Attention to detail and data accuracy.
• Proficiency in MS Excel and Word.
• Knowledge of Data Protection regulations.
• Strong organizational and communication skills.
• Flexible and adaptable to change.

Additional Information

• Working hours: 9:30 am to 5:30 pm with flexibility.
• Probation: 12 weeks.
• Notice period: 4 weeks.
• Benefits include pension, private medical, season ticket loan, and more.