Senior Contract Administrator

Howells Solutions Limited; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading specialist contractor is seeking a Senior Contract Administrator to oversee contract support and administration in Elland. The ideal candidate will manage purchasing, scheduling, and customer satisfaction while ensuring compliance with supplier records. Key qualifications include NVQ Level 2 in Business Administration and similar role experience. This position offers a competitive salary along with benefits like 25 days holiday, a pension contribution, and a flexible work environment.

Benefits

Competitive salary

25 days holiday plus bank holidays

5% employer pension contribution

Training and development opportunities

Flexible, family friendly working environment

Team/company events and competitions

Qualifications

• Experience in contract support or customer service roles.
• Working knowledge of supplier and subcontractor compliance.

Responsibilities

• Manage site purchasing and invoice approvals.
• Schedule deliveries and monitor stock.
• Handle customer satisfaction and complaints administration.
• Support operational teams and maintain compliance records.

Skills

Contract administration

Customer/client liaison

Education

NVQ Level 2 or Equivalent in Business Administration

ASFP Level 1

Job description

Job Title: Senior Contract Administrator
Location: Elland
Salary:

We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. With a strong reputation for safety, compliance, and excellence, they pride themselves on their commitment to protecting lives and property through superior workmanship.

Responsibilities

• Site/office purchasing, purchase invoice matching and approvals
• Site delivery scheduling and stock monitoring
• Hotel and Accommodation bookings
• New customer information and minor PQQs
• Maintaining supplier and subcontractor records for compliance & audit
• Equipment records & monitoring
• Customer Satisfaction (NPS) and Complaints register administration
• Job set up and allocation
• Job file maintenance and record keeping
• Preparing documentation for handover and certification
• Credit card reconciliation
• Supporting and liaising with Operational Teams
• Handling incoming calls and enquiries
• Supporting & working closely with internal teams to ensure a high standard of contract set up, smooth delivery and handover of projects.
• Be the go-to person for the team in Contract Support Manager's absence
• Assisting Contract Support Manager in Onboarding and Training of team members
• Supporting Contracts Support Manager with routine pinch points
• Collation of reports, management information and attendance of meetings as required
• Compliance Audit Support

Experience

• Working within a similar level contract support, administration or customer service role.
• Customer/client liaison

Qualifications

• NVQ Level 2 or Equivalent in Business Administration - Preferred
• ASFP Level 1

Benefits

• Competitive salary
• 25 days holiday (plus bank holidays)
• 5% employer pension contribution
• Training and development opportunities
• Flexible, family friendly working environment
• Team/company events and competitions