Senior Claims Handler

Time Recruitment Solutions Ltd; Delph; Hybrid; GBP 32,000 - 36,000; Full time

Job summary

A leading insurance claims organization in the United Kingdom is seeking an experienced Technical / Complex Property Claims Handler to manage a small caseload of complex property claims. The perfect candidate will have at least 3 years of experience in property claims and a strong understanding of insurance protocols. This role offers a competitive salary of £32,000 to £36,000, along with a performance-based bonus scheme and various employee benefits.

Benefits

Performance-based bonus scheme

Training and development opportunities

Birthday leave

Wellness initiatives

Company pension

Qualifications

• Minimum 3 years' experience in property claims.
• Strong understanding of insurance protocols.
• Ability to manage technical details with confidence.

Responsibilities

• Manage a caseload of around 10 complex property claims.
• Liaise with contractors and insurers to resolve issues.
• Produce clear and accurate reports for insurer review.

Skills

Property claims expertise

Excellent communication skills

Analytical skills

Education

Cert CII qualification

Job description

Technical / Complex Property Claims Handler

Location: Oldham

Salary: £32,000-£36,000 + Bonus & Hybrid Working

Working Hours: Monday to Friday (Office Hours)

About the Role

Are you an experienced property claims professional looking to step into a more technical, specialist role without the pressure of people management? A respected insurance claims organisation in the Oldham area is seeking a Technical / Complex Claims Handler to manage a small caseload of higher‑value and more complex property claims. This is a fantastic opportunity to apply your expertise in a supportive environment, where your insight and attention to detail will make a real impact.

What You'll Be Doing

• Manage a caseload of around 10 complex property claims, including subsidence, drainage, watermains, and structural damage
• Review site‑specific data, reports, and images to assess liability and scope of works
• Liaise with contractors and insurers to resolve technical issues and ensure claims progress smoothly
• Produce clear, accurate reports for insurer review
• Support the wider claims team with technical guidance (no direct line management required)
• Ensure all decisions align with industry best practises and relevant legislation

What You'll Need

• Minimum 3 years' experience in property claims, ideally with exposure to complex or high‑value cases
• Strong understanding of insurance protocols, drainage legislation, and property damage claims
• Excellent communication and analytical skills
• Cert CII qualification (or working towards) is desirable
• Ability to work independently and manage technical detail with confidence

What's On Offer

• Salary between £32,000 and £36,000, depending on experience
• Performance‑based bonus scheme
• Training and development opportunities
• Birthday leave, wellness initiatives, and social events
• Smart casual dress code, on‑site parking, and company pension

If this sounds like the perfect role for you, apply now and take the next step in your career as a Technical / Complex Property Claims Handler.