Senior Claims Adjuster

BERKLEY TECHNOLOGY SERVICES; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading insurance company based in London is seeking a Senior Claims Adjuster to manage and settle claims across various financial and professional lines. The successful candidate will possess strong knowledge of the London Market and excellent communication skills. This is an opportunity to work collaboratively with various functions and contribute to a dynamic team. We value innovation and provide opportunities for professional growth within an agile work environment.

Qualifications

• Experience of insurance and the operation of the London Market and international market.
• Ability to communicate complex issues clearly.
• Ability to build trust and network effectively.
• Good presentation skills.
• Ability to manage time and meet deadlines.
• Ability to work autonomously and as a team player.

Responsibilities

• Adjust, settle, and manage claims within authority limits.
• Liaise with brokers, co-insurers, reinsurers, and stakeholders.
• Oversee accurate claims records and manage workflow.
• Participate in claims reviews and reserving analysis.
• Mentor junior team members and provide guidance.

Skills

Strong knowledge of the London Market

Experience in financial and professional lines

Excellent communication skills

Strong networking ability

Highly organized

Proactive problem-solver

Job description

Responsibilities

Senior Claims Adjuster

Location: London | Team: Specialty Casualty Claims

Are you ready to take on a role with broad responsibility and exposure across multiple areas? Join our highly collaborative team at Berkley Specialty London, a forward-thinking company that values entrepreneurial spirit and innovation.

About the Role

As a Senior Claims Adjuster, you’ll manage and settle claims across financial and professional lines. You’ll be joining a top quartile, primary, lead claims team.

This an opportunity to work in a well-established team where you’ll interact with multiple functions, including Underwriting, Actuarial, Risk, Finance, and Compliance. You’ll play a key role in protecting the company’s financial interests, ensuring accurate reserving, and delivering exceptional service to brokers and clients.

What You’ll Do

• Adjust, settle, and manage claims within agreed authority limits and company policies.
• Liaise with brokers, co-insurers, reinsurers, and internal stakeholders.
• Oversee accurate claims records and manage workflow via ECF2 and other platforms.
• Participate in open claims reviews, reserving analysis, and reinsurance projects.
• Mentor junior team members and provide technical guidance.
• Contribute to cross-functional projects and internal committees.

What We’re Looking For

• Strong knowledge of the London Market
• Experience in financial and professional lines.
• Excellent communication skills to explain complex issues clearly.
• Strong networking ability and a collaborative approach.
• Highly organized with the ability to prioritize, meet deadlines, and work autonomously.
• A proactive problem-solver with a “can-do” attitude.

Why Join Us?

• Be part of a forward-thinking, entrepreneurial company that values innovation.
• Gain broad exposure across multiple functions and classes.
• Work in a agile team where your input truly matters.
• Enjoy opportunities for professional development and career progression.

Ready to make an impact? Apply now and bring your expertise to a team that thrives on collaboration and responsibility.

Qualifications

KNOWLEDGE, SKILLS AND EXPERIENCE

• Experience of insurance and the operation of the London Market and international market.
• Ability to communicate and explain complex issues clearly and succinctly.
• Ability to build trust and effectively network both internally and externally.
• Professional and approachable with a "can do" attitude to successfully interact with senior management/colleagues/external suppliers.
• Good presentation skills.
• Ability to manage time, to meet deadlines and prioritise effectively.
• Ability to work autonomously, as well as being a good team player.
• Ability to use initiative and problem solve issues as they arise

We work from the office 4 days per week as we believe that this allows us to build on our entrepreneurial foundation, where we promote and foster innovative thinking throughout the organization, knowing that the very best ideas are more often born to those who are closest to the task. “We’re better when we’re together”

Sponsorship not Offered for this Role