Senior Business Systems Engineer — Hybrid, Cloud & SaaS

Bet365 Company; Manchester; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

Bet365 is seeking a Senior Business Systems Applications Engineer to lead the support, implementation and optimization of enterprise applications across on-premise, SaaS and cloud environments. The role collaborates with stakeholders and vendors to enhance system architecture, drive upgrades and champion best practices.

The position focuses on incident handling, root-cause analysis and mentoring colleagues while aligning application performance with operational needs in a hybrid work setting.

Qualifications

• Strong background supporting and integrating SaaS and cloud-hosted enterprise applications.
• Proven track record in diagnosing, evaluating and resolving complex architectural and system issues.
• Expertise in software vendor management and 3rd party tool implementations.
• Sound understanding of enterprise system architecture, lifecycles and integration patterns.
• Confidence in managing multiple project priorities and high-impact deliverables independently.
• Skilled in building collaborative relationships with cross-functional technical and business stakeholders.

Responsibilities

• Lead the delivery, configuration and ongoing maintenance of core business applications across cloud and SaaS environments.
• Conduct advanced root-cause analysis to diagnose and resolve complex technical incidents across the enterprise stack.
• Partner with external software vendors and internal engineering teams to deploy seamless upgrades and enhancements.
• Evaluate existing system architecture to identify performance improvements, automation opportunities and scalability gains.
• Guide and mentor junior colleagues in incident handling, system support techniques and technical standards.
• Collaborate with business stakeholders across various departments to align application performance with operational requirements.
• Utilising AI to provide solutions and suggest improvements.

Skills

SaaS & cloud-hosted apps

Troubleshooting complex architecture

Vendor management & 3rd party tools

Enterprise system architecture & lifec

Project prioritization & delivery

Cross-functional stakeholder relations

Job description

Bet365 is seeking a Senior Business Systems Applications Engineer to lead the support, implementation and optimization of enterprise applications across on-premise, SaaS and cloud environments. The role collaborates with stakeholders and vendors to enhance system architecture, drive upgrades and champion best practices.

The position focuses on incident handling, root-cause analysis and mentoring colleagues while aligning application performance with operational needs in a hybrid work setting.