Hybrid Enterprise Applications Engineer – SaaS & Cloud

SmartRecruiters, Inc.; Manchester; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

bet365 is seeking a Business Systems Application Engineer to support and evolve its vast enterprise application ecosystem. You will troubleshoot complex incidents, guide users through technical challenges and work across hybrid environments to deliver platform performance.

You will act as SME for key toolsets, coordinate with internal teams and external vendors, and ensure security and compliance across on-premise, SaaS and cloud-hosted apps. This role includes on-call responsibilities.

Qualifications

• Strong SaaS and cloud-based enterprise systems experience.
• Excellent diagnostic and problem-solving across complex apps.
• Experience with application lifecycle management, upgrades, and integrations.
• Proven stakeholder management across technical and operational teams.
• Judicious decision-making for incidents and risk assessment.
• Understanding of vendor management and SLAs.

Responsibilities

• Act as the primary technical escalation point for internal teams on system-related issues and deployments.
• Serve as a Subject Matter Expert (SME) for key toolsets and architectural improvements.
• Maintain and support a wide range of on-premise, SaaS and cloud-hosted applications.
• Investigate, troubleshoot and resolve complex technical incidents to maintain high service availability.
• Collaborate with cross-functional teams and external partners to design and integrate new solutions.
• Oversee testing and deployment of software patches and upgrades to ensure security and compliance.

Skills

SaaS & cloud

Diagnostics

Lifecycle Mgmt

Stakeholder Mgmt

Incident Mgmt

Vendor Mgmt

Job description

bet365 is seeking a Business Systems Application Engineer to support and evolve its vast enterprise application ecosystem. You will troubleshoot complex incidents, guide users through technical challenges and work across hybrid environments to deliver platform performance.

You will act as SME for key toolsets, coordinate with internal teams and external vendors, and ensure security and compliance across on-premise, SaaS and cloud-hosted apps. This role includes on-call responsibilities.