Senior Business Analyst 12 Month FTC

Charlotte Tilbury Beauty; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading beauty company is seeking a Senior Business Analyst on a 12-month fixed-term contract. You will lead business analysis for strategic programs, focusing on delivering high-quality solutions within the Retail/FMCG sector. Ideal candidates will have over 5 years of experience in business analysis, exceptional communication skills, and a proven track record in stakeholder management. This role offers a hybrid work model and a range of employee benefits, including 25 days of holiday and a generous product discount.

Benefits

25 days holiday plus bank holidays

Inclusive parental leave policy

Financial security with pension

Wellness benefits and social programs

Dog-friendly workplace

Generous product discount

Qualifications

• 5 years of experience in delivering complex change initiatives.
• Experience with Retail/FMCG systems and processes.
• Ability to negotiate and deliver difficult updates.

Responsibilities

• Lead business analysis for strategic programmes.
• Work closely with stakeholders to deliver solutions.
• Mentor junior BAs in project activities.

Skills

Business Analysis methodologies

Communication skills

Analytical skills

Stakeholder management

Problem-solving

Job description

Senior Business Analyst 12 month fixed-term contract (FTC)

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de‑coding makeup applications for everyone, everywhere, with an easy‑to‑use, easy‑to‑choose, easy‑to‑gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market‑leading growth, innovative retail and product launches fuelled by industry‑leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this success and help drive our limitless ambitions.

About the role

As a Senior Business Analyst working within the Transformation Business Analysis Team, you will be working on a number of strategic programmes within the Transformation portfolio. You will be responsible for leading the business analysis within these key programmes and delivering them to a high‑quality standard through to implementation.

This role plays a significant part in understanding the challenges faced by business and ensuring that the new solution alleviates these. You will contribute to the business process catalogue and shape this for your given portfolio. You will work closely with the programme lead and change lead within Transformation. You will lead junior business analysts who work within the portfolio and support them in delivering a high‑quality output. You will collaborate closely with business stakeholders as well as technology counterparts in delivering these transformations.

This is an exciting opportunity to influence business processes efficiency and support the roadmap of digital transformation within Charlotte Tilbury.

As a Senior Business Analyst you will

• Work closely with key stakeholders across the business to understand their challenges and ensure that the right solutions are delivered to resolve these
• Liaise with business and technology teams to scope out a project and build estimates
• Be responsible for scoping, estimating and organising the BA activities within these projects
• Be responsible for delivering high quality business analysis, improve business efficiencies and deliver improved service to the business
• Provide business analysis expertise across the business aligned with methodology and tools driven centrally by the BA team including requirements gathering and creation of documentation to support change delivery such as business requirements, BPMN, user stories, wireframes and UAT
• Remain current on Business Analysis practices, techniques, and tools
• Build and contribute towards the process catalogue for your given portfolio. You will map, analyse and support the definition of new processes as needed.
• Lead and engage a team of analysts and mentor junior BAs for projects within your portfolio
• Engage and collaborate with business teams to ensure that change is captured and fed into the change process
• Develop strong working relationships with business teams and internal and external stakeholders

About you

• Extensive experience as a Business Analyst with 5 years experience in delivering complex change initiatives end‑to‑end as a business analyst within Retail organisations – with a focus on Product systems
• Experience of implementation of Retail/FMCG systems with knowledge of end‑to‑end Retail/FMCG processes and the impact they have across the value chain
• Awareness of product management systems, product lifecycle management and associated downstream systems that these supply data to
• Highly experienced in Business Analysis methodologies and tools related to business requirements, user stories, process mapping, process catalogue, data mapping, test cases, traceability and non‑functional requirements
• Experience of having tough conversations with stakeholders to negotiate and deliver difficult updates
• Previous line management responsibility with the ability to motivate and mentor others
• Ability to work independently, lead teams and raise risks as suitable to meet business deadlines
• Excellent communication & analytical skills
• Ability to run multiple priorities and projects simultaneously
• Fast learner who is able to learn about the multiple business areas, organisational structure and working methodologies
• Awareness of the latest tools in Business Analysis with the drive to experiment and learn
• Passion for problem‑solving and delivering process improvements through projects
• People oriented with strong interpersonal and communications skills, comfortable working with a wide range of stakeholders
• Ability to work under pressure on multiple initiatives within the specific timeframes
• Good understanding of retail concepts, and information technology with particular emphasis on technologies used to support retail functions
• Enjoys working flexibly in a dynamic team of functional and technical people who are constantly learning from each other and working smoothly towards a common goal

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!