Senior AV Service Engineer – London (Home/Field)

SER (Staffing) Ltd; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A staffing company in Greater London is seeking an experienced AV Service Engineer. In this role, you will attend service and preventative maintenance visits to clients, ensuring quick resolution of issues. You'll need at least 3 years of AV experience, particularly in fault-finding and troubleshooting. Benefits include a competitive salary of £40,000–£55,000, overtime rates, and paid travel. This position also emphasizes ongoing training and development opportunities.

Benefits

25 days holiday + bank holidays

Statutory pension

Continued training and development

Paid door-to-door travel

Qualifications

• Minimum 3 years AV experience with strong fault-finding and troubleshooting.
• Understanding of networking principles is required.
• Technical knowledge of AV controls, audio DSPs, and IPTV systems.

Responsibilities

• Attend service and preventative maintenance visits to clients.
• Liaise with clients and resolve their issues quickly.
• Provide training and mentorship to Junior Engineers.

Skills

AV experience

Fault finding

Troubleshooting

Customer service skills

Tools

Crestron

QSYS

Poly Logitech

Mediastar

Job description

A staffing company in Greater London is seeking an experienced AV Service Engineer. In this role, you will attend service and preventative maintenance visits to clients, ensuring quick resolution of issues. You'll need at least 3 years of AV experience, particularly in fault-finding and troubleshooting. Benefits include a competitive salary of £40,000–£55,000, overtime rates, and paid travel. This position also emphasizes ongoing training and development opportunities.