Senior Auto Service Advisor – Aftersales Lead

KPI People; Newbury; On-site; GBP 33,000 - 39,000; Full time

Benefits offered by this job

Great Benefits Package

Job summary

A busy franchised dealership in Newbury is seeking a Senior Service Advisor to join their Aftersales team. The ideal candidate will have at least 2 years of Motor Trade Service Advisor experience and a full UK driving license. Responsibilities include customer interaction, invoicing, and handling service plans, ensuring the highest level of customer service. The role offers a basic salary of £33,000 with OTE of £39,000 and a great benefits package.

Qualifications

• 2 years Motor Trade Service Advisor experience required.
• Full UK Driving Licence necessary.

Responsibilities

• Meet and greet customers to provide excellent service.
• Explain vehicle work to customers.
• Complete courtesy car insurance paperwork accurately.
• Invoicing work carried out and selling Service Plans.

Skills

Customer Service

Motor Trade Knowledge

Communication Skills

Tools

Kerridge

Pinnacle

Job description

A busy franchised dealership in Newbury is seeking a Senior Service Advisor to join their Aftersales team. The ideal candidate will have at least 2 years of Motor Trade Service Advisor experience and a full UK driving license. Responsibilities include customer interaction, invoicing, and handling service plans, ensuring the highest level of customer service. The role offers a basic salary of £33,000 with OTE of £39,000 and a great benefits package.