Senior Auto Service Advisor & Aftersales Leader

Silcom Recruitment; Hollywater; On-site; GBP 30,000 - 35,000; Full time

Job summary

Silcom Recruitment Limited is partnering with a distinguished independent service centre in Bordon to recruit a Senior Service Advisor. You will lead and manage the aftersales desk, ensuring top-tier customer service while coordinating with the service team to optimise throughput.

The role requires a minimum of 3 years in a Service Advisor position, with excellent communication and organisational skills. Competitive salary and weekday hours are provided, with some Saturday rotation.

Qualifications

• At least 3 years’ experience as a Service Advisor.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and multitasking in a busy environment.
• Customer-focused with a proactive approach.

Responsibilities

• Provide excellent service to customers, ensuring their needs are met promptly.
• Manage service appointments, bookings, and maintain an organised workflow.
• Coordinate with the service team to enhance overall efficiency.
• Uphold the client’s reputation for outstanding customer service.

Skills

Excellent communication

Interpersonal skills

Organisational abilities

Multitasking

Customer service

3+ years experience

Job description

Silcom Recruitment Limited is partnering with a distinguished independent service centre in Bordon to recruit a Senior Service Advisor. You will lead and manage the aftersales desk, ensuring top-tier customer service while coordinating with the service team to optimise throughput.

The role requires a minimum of 3 years in a Service Advisor position, with excellent communication and organisational skills. Competitive salary and weekday hours are provided, with some Saturday rotation.