Senior Service Advisor | Customer Experience Lead

KPI People; Bedford; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Great Benefits Package

Job summary

A vehicle service company in Bedford is seeking a Senior Service Advisor to assist the Aftersales Manager and ensure the highest quality customer service. You will manage customer allocations and queries while aiming to meet departmental budgets. Essential qualifications include 2 years of relevant experience and a full UK driving licence. The position offers a basic salary of £35,000 with OTE up to £40,000 and a great benefits package.

Qualifications

• 2 years experience as a Senior Service Advisor or Service Reception Supervisor.
• Experience in a Franchised Dealership is essential.

Responsibilities

• Assist the Aftersales Manager with the running of the Service Department.
• Ensure all customer queries are dealt with professionally.
• Deliver the highest level of customer service at all times.

Skills

Senior Service Advisor Experience

Customer Service Skills

Full UK Driving Licence

Tools

Kerridge

Pinnacle

Job description

A vehicle service company in Bedford is seeking a Senior Service Advisor to assist the Aftersales Manager and ensure the highest quality customer service. You will manage customer allocations and queries while aiming to meet departmental budgets. Essential qualifications include 2 years of relevant experience and a full UK driving licence. The position offers a basic salary of £35,000 with OTE up to £40,000 and a great benefits package.