Senior Service Advisor – Main Dealership, Up to £36k OTE

Perfect Placement UK Ltd; Newbury; Presencial; GBP 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car

Fuel card

Career development

Generous holiday package

Descripción de la vacante

Perfect Placement UK Ltd is representing a reputable main car dealership in Newbury, seeking an experienced Senior Service Advisor to join a professional and customer-focused team. This role offers a basic salary up to £27,000 with OTE up to £36,000 and a Monday–Friday 8am–6pm schedule, plus a 1 in 3 Saturday morning rota.

A company car and fuel card are included. Ideal candidates will have automotive aftersales or Service Advisor experience, strong customer service skills, and the ability to

Formación

• Experience in automotive aftersales or as a Service Advisor
• Strong customer service and communication skills
• Organised with ability to upsell services and warranties confidently
• Ability to work within team-driven environments
• Knowledge of dealership processes and CRM systems desirable
• Professional attitude and focus on delivering a high-quality customer experience

Responsabilidades

• Book customer appointments and manage diary schedules
• Process payments for work carried out
• Upsell service plans and warranties to customers
• Match and exceed monthly sales targets
• Prepare and process job cards efficiently
• Drive the business by increasing sales and profit margins
• Maintain a high standard of working environment and dealership presentation
• Promote a professional image and deliver exceptional customer service at all times

Conocimientos

Customer service

Communication

Upsell services

CRM systems

Teamwork

Descripción del empleo

Perfect Placement UK Ltd is representing a reputable main car dealership in Newbury, seeking an experienced Senior Service Advisor to join a professional and customer-focused team. This role offers a basic salary up to £27,000 with OTE up to £36,000 and a Monday–Friday 8am–6pm schedule, plus a 1 in 3 Saturday morning rota.

A company car and fuel card are included. Ideal candidates will have automotive aftersales or Service Advisor experience, strong customer service skills, and the ability to