Senior Assessment Officer

King's College London; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious university in Greater London is looking for a proactive Senior Assessments Officer to manage the administrative operations of its in-person examinations service. You will ensure efficient exam delivery for thousands of students while maintaining effective relationships with stakeholders. The ideal candidate will have relevant experience in event management and a commitment to quality assurance, alongside proficiency in tools such as Excel and various scheduling software. This role offers the opportunity to support a significant academic process within a dynamic team environment.

Qualifications

• Experience from events, logistics, higher education, or related fields.
• Experience providing customer-focused administrative support in a fast-paced environment.
• Ability to build and maintain effective relationships with stakeholders.

Responsibilities

• Prepare, schedule and publish examination timetables.
• Ensure Personalised Assessment Arrangement needs are incorporated.
• Assist in the delivery of large-scale examinations.

Skills

Customer-focused administrative support

Strong computer literacy

Interpersonal skills

Negotiation skills

Methodical approach

Ability to prioritize workload

Education

Relevant work or educational experience

Experience using large database software

Tools

Excel

SITS

Moodle

Scientia

Job description

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About King's:

We are the Examinations Team. We manage the organisation and operation of over 2,600 invigilated examinations annually for more than 120,000 King's College London students.

We are responsible for the delivery of a comprehensive service that is fit for purpose and evolves constantly to meet the needs of our students. This includes devising and implementing all associated business processes to ensure they are responsive and proactive, and driving a culture of service management and improvement that centres our students at the heart of the service.

We are part of the wider Students & Education Directorate, a collection of wide-ranging professional services in place to support King's students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King's faculties to do so.

About the role:

We are recruiting for a flexible and proactive Senior Assessments Officer who will be responsible for the administrative operations of the university's in-person examinations service. The role holder will work alongside the operational team to ensure the successful delivery of in-person examinations.

This is an exciting opportunity for colleagues looking to work closely with students and who wish to utilise their skills and expertise in supporting large‑scale exams and complex high‑stakes administrative processes.

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.

About you:

• Contributing to the preparation, scheduling and publication of draft and final examination timetables for all annual assessment periods.
• Ensuring Personalised Assessment Arrangement needs are accurately incorporated into examination timetables and associated processes.
• Assisting with the organisation and delivery of large-scale examinations, both on campus and in external venues.
• Supporting the recruitment, organisation and training of invigilation staff, working collaboratively with the Examinations Manager and Head of Examination Services.
• Representing the examinations team across the College and externally, building effective working relationships with key stakeholders.
• Providing a comprehensive enquiry service to academic staff, administrative colleagues and students, offering clear guidance on all aspects of examination processes.
• Providing support to other teams within the Students and Education Directorate as required, undertaking additional duties as reasonably assigned.

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

Essential criteria

1. Relevant work or educational experience, such as in events, logistics, higher education or other related fields.
2. Experience providing customer‑focused administrative support in a fast‑paced environment.
3. Strong computer literacy, including proficiency in Excel.
4. Ability to build and maintain effective relationships with internal and external stakeholder, with interpersonal and communication skills, including the ability to negotiate when required.
5. A commitment to quality assurance and a methodical, solutions‑focused approach.
6. Experience following, developing and documenting complex policies and procedures, and communicating them clearly to varied audiences.
7. Ability to prioritise workload effectively to meet strict deadlines.
8. Experience using large database software, such as a student record system.

Desirable criteria

1. Experience with large‑scale scheduling or timetabling systems (e.g., Scientia).
2. Experience using SITS within an assessment context.
3. Experience using Moodle within an assessment context.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information:

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible by 18 January 2026.

To find out how our managers review your application, please take a look at our ‘How we Recruit’ pages.

Interviews are provisionally due to be held w/c 26th January 2026.