Senior Analyst, Professional Practices & Governance, Controls Office

Mastercard; Harrogate; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading financial services company seeks a Senior Analyst for its Professional Practices and Governance function. This role involves supporting the Controls Office methodologies, conducting training, and ensuring compliance within a high-functioning team. The ideal candidate should have a robust understanding of controls governance, experience in quality assurance reviews, and strong communication skills. Join us to make a significant impact in delivering secure services to millions every day.

Qualifications

• Good understanding of Controls Governance, Management, Testing, and Assurance.
• Experience in drafting control and quality assurance methodologies.
• Proficient communication skills for diverse stakeholders.

Responsibilities

• Support the development and maintenance of Controls Office methodologies.
• Provide advice on control testing automation for efficiency.
• Deliver clear communication to influence stakeholders.

Skills

Controls Governance

Controls Management

Controls Testing

Assurance

Communication skills

Decision-Making

Problem Solving

Ability to prioritize workload

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Analyst, Professional Practices & Governance, Controls Office Overview

This is an exciting opportunity to help build the Professional Practices and Governance Practice of the Vocalink Controls Office function. Vocalink Limited enables the payments of 90% of salaries, 70% of utility bills, most ATM transactions and every cheque cleared in the UK. The successful candidate will become part of the high functioning team, dedicated to delivering a robust, secure and resilient service to 60+million citizens every day with transactional volume of 11 billion/year and total annual transactional value in excess of GBP6 Trillion.

The appointee will be responsible for ensuring enabling rigor, consistency and efficiency in Vocalink Limited Controls Office function delivery through:

• the design of appropriate methodology, processes, procedures and monitoring of adoption / compliance in the Controls Office; and

• quality management and committee / board reporting.

Key Responsibilities

• Control Office Methodology & Procedure: Support the development and maintenance of Controls Office methodologies, procedures and templates and related governance processes, ensuring alignment to the Vocalink Enterprise Risk Management Framework.
• Control Office Training: Develop and conduct related training within the Controls Office and broader business.
• Control Assurance: Provide advice on control testing automation and deployment of new and emerging techniques for efficient controls monitoring to support continuous assurance.
• Internal Quality Check of Controls Office Service Provision: Support quality assurance of Control Office delivery to ensure methodology adoption / compliance.
• MI & Reporting: Deliver quality MI as required to support Control Office management and committee / board reporting.
• Communicating & Influencing: Deliver clear and effective communication, influencing stakeholders to ensure framework adoption and compliance.
• Support the Manager, Professional Practices & Governance: Support delivery of priorities as required.

About you/Experience

• Essential • Good understanding Controls Governance, Controls Management, Controls Testing, Assurance, and Issues Management standards, methodologies and procedures, with relevant experience gained preferably by working in a regulated firm.
• Essential • Experienced practitioner of controls management with fundamental understanding of the end-to-end control's lifecycle and key components of the Chief Controls Office.
• Essential • Experience in drafting control management, issue management, control assurance and quality assurance methodology and procedures.
• Essential • Experience in developing indicators to demonstrate methodology compliance.
• Essential • Experience in undertaking quality assurance reviews.
• Essential • Communication - requires effective communication skills – both written and oral - to deal with diverse stakeholder base (internal and external, senior and junior).
• Essential • Decision-Making & Problem Solving - possess a strong aptitude in decision-making, problem solving, and applying judgement to complex topics.
• Essential • Ability to remain calm and focused when working under pressure.
• Essential • Ability to prioritise workload to suit business needs.
• Desirable • Experience within Critical National Infrastructure responsible organisations.
• Desirable • Experience of working with other regulatory bodies (non-UK).

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.