Senior Allocations Coordinator

IRIS Recruitment; Boston; Hybrid; GBP 39,000; Full time

Job summary

A leading housing provider in the UK is seeking a Senior Allocations Coordinator to ensure smooth lettings and allocations. The role involves providing assurance that all allocations meet legal and policy standards while collaborating with the Allocations Manager. Ideal candidates will have a CIH Level 3 or be willing to undertake it, alongside relevant experience in housing compliance. This position offers a hybrid work model with a focus on fostering positive relationships within the community.

Qualifications

• Relevant experience in allocations, tenancy changes, and mutual exchanges.
• Ability to review and oversee allocation decisions.
• Experience in maintaining accurate data and conducting audits.

Responsibilities

• Provide assurance that allocations comply with policies and legislation.
• Collaborate to streamline property advertising and tenant sign‑ups.
• Conduct regular audits to identify areas for improvement.

Skills

Knowledge of housing and tenancy law

Strong analytical skills

Excellent interpersonal skills

Attention to detail

Ability to build positive relationships

Education

CIH Level 3 – achieved or willing to undertake

Job description

Senior Allocations Coordinator – Housing

£38,200

Hybrid, with a weekly presence in either our Boston or Lincoln office

Permanent, Full Time

Looking for your next step? Become a Senior Allocations Coordinator and play a key role in ensuring our lettings and allocations run smoothly and fairly. You’ll provide a critical second line of assurance in decision‑making, making sure every allocation meets policy, legal, and regulatory standards. Working closely with the Allocations Manager and team, you’ll help deliver efficient, compliant allocations services, and support transparent resolution of tenancy queries.

Salary: £38,200 per year

Contract: Permanent, full time

Week: 36.25 hours (Monday to Friday 9am–5:15pm)

Location: Hybrid, with a weekly presence in Boston or Lincoln office

Snapshot of your role

• Provide assurance that all allocations comply with legislation, internal policies, and best practice.
• Collaborate with the Allocations Manager to streamline property advertising, direct lets, and tenant sign‑ups across regions.
• Review and oversee allocation decisions, offering an additional layer of scrutiny to enhance compliance and reduce risk.
• Maintain accurate and confidential nomination and relet data, reporting as required.
• Carry out regular audits of case management and other key processes, identifying areas for improvement.
• Contribute to safer homes and stronger communities by ensuring equitable, compliant, and effective allocation practices.

What we’re looking for

• CIH Level 3 – achieved, working towards, or willing to undertake.
• Relevant experience in allocations, tenancy changes, decants and mutual exchanges with a focus on compliance and decision‑making.
• Strong knowledge of housing and tenancy law, including nomination agreements, and up‑to‑date awareness of the regulatory environment.
• Proven ability to build positive relationships with local authorities and key stakeholders.
• Strong analytical skills, attention to detail, and ability to use housing systems effectively.
• Excellent interpersonal skills, resilience, and ability to work independently while managing multiple priorities.

Important – We do not provide visa sponsorship; you must be eligible to work in the UK, must reside in the UK for the duration of your employment, and provide Right to Work evidence.

Closing: 4 January 2026

Interviews: 7 January 2026

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

Have questions? Contact the Amplius Recruitment Team and we’ll be in touch to support you with any questions, queries or conundrums!

The Company

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.