Senior Administrator - CFHD

Devon Partnership Nhs Trust; Devon and Torbay; On-site; GBP 24,000 - 32,000; Full time

Job summary

Devon Partnership NHS Trust seeks a proactive Business Support Senior Administrator at Torbay Hospital to provide administrative and customer-facing support, ensuring smooth and professional daily operations.

You will collaborate with frontline clinicians and managers, handling diary management, filing, letters, reports, data reporting, and front-line queries with a friendly, professional approach.

Qualifications

• Understanding, patient and respectful attitude.
• Listen carefully in a non-patronising and non-judgemental way.

Responsibilities

• Diary management
• Use of electronic systems
• Preparation of electronic and paper files
• Producing letters and reports
• Assisting with reporting and compilation of data
• Processing of incoming correspondence
• Providing excellent customer service by responding to face to face and telephone queries in a timely and accurate way
• Support to clinical team members

Skills

Diary management

Electronic systems

File preparation

Letters

Reports

Data reporting

Correspondence handling

Customer service

Clinical team support

Job description

Join Our Team! If you are someone who thrives on keeping things running smoothly, loves being the friendly face people rely on, and takes pride in organised, accurate work, this role will suit you perfectly!

We are seeking a proactive and highly organised Business Support Senior Administrator to join our friendly team based at our John Parkes site, Torbay Hospital. This pivotal role provides essential administrative and customer facing support to our pathways, helping to ensure the smooth, efficient, and professional running of the service each day.

You will work closely with your business support colleagues, frontline clinicians, and managers delivering collaborative, accurate, and reliable secretarial and administrative support across the team.

• Diary management
• Use of electronic systems
• Preparation of electronic and paper files
• Producing letters and reports
• Assisting with reporting and compilation of data
• Processing of incoming correspondence
• Providing excellent customer service by responding to face to face and telephone queries in a timely and accurate way
• Support to clinical team members

We would like the people who work for Children and Family Health Devon to be understanding, patient and respectful. They should be trustworthy and make us feel safe and comfortable. It is important that they use their skills and experience to listen carefully in a non-patronising and non-judgemental way. When staff are positive and friendly, they help to create an environment that is informal and without pressure.

At Children and Family Health Devon, we are dedicated to improving the physical and mental health of children and young people across Devon and Torbay. We aim to create an environment where children and young people can thrive and are committed to reducing health inequalities and providing specialised support, empowering them to lead healthy, fulfilling lives., We are an alliance of NHS organisations led by Devon Partnership Trust. We are a group of professionals including psychologists, psychiatrists, occupational therapists, speech and language therapists, physiotherapists, nurses and many other professions.

Join us in beautiful Devon

With access to moors, sea and cities, there are plenty of opportunities to enjoy Devon. Whether you enjoy spending time in the cultural hub of Exeter, exploring the Jurassic coastline or discovering the world surfing reserve in North Devon there really is something for everyone.