Senior Administrator

Cornwall Partnership NHS Foundation Trust; Bodmin; On-site; GBP 21,000 - 28,000; Full time

Job summary

Cornwall Partnership NHS Foundation Trust is seeking a Senior Administrator for its Community Mental Health Team. You will provide a comprehensive secretarial and administrative service to Service Managers and Operational Leads, handling a varied workload with initiative and IT skills.

You will primarily support Adult Mental Health Services, while assisting wider Mental Health teams as required, ensuring smooth operation and strong relationships across the organisation.

Qualifications

• GCSEs or equivalent (A-C) including Maths and English.
• Administrative Experience of working in a complex office environment
• CLAIT/ECDL/NVQ 2 or equivalent
• Previous NHS or Local Authority experience

Responsibilities

• Provide a comprehensive secretarial and administrative service to Community Mental Health Service Managers and Operational Leads.
• Undertake and prioritise a wide range of administrative and secretarial tasks using knowledge, experience, initiative and IT skills.
• Support Adult Mental Health Services while providing administrative support to wider Mental Health Services as required.

Skills

Confidentiality

Workload management

Spreadsheets & databases

Education

GCSEs including Maths & English

CLAIT/ECDL/NVQ 2 or equivalent

Previous NHS or Local Authority experience

Job description

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

• Care based on what matters to people.
• Care provided at home or close to home.
• Improvement through learning, research and innovation.
• Prevention and alternatives to hospital.

Great Organisation

• Buildings that support health and wellbeing.
• Technology enabled care.
• Care teams are supported by responsive corporate services.
• Safe, efficient, effective and productive.

Great People

• A place people love to work and feel valued.
• Living our values with staff (all voices count).
• Attract, grow and develop talent.
• Leaders with compassion, who continuously learn and listen.

Great Partner

• Encourage and enable effective partnerships.
• Joined-up community services.
• Work with others to maximise workforce opportunities.
• Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Job overview

Are you an organised, proactive, and experienced administrator looking to make a difference within Mental Health Services?

We are seeking a highly motivated Senior Administrator to join our Community Mental Health Team. This is an exciting opportunity to play a key role in supporting service delivery by providing a comprehensive secretarial and administrative service to Community Mental Health Service Managers and Operational Leads.

This post is primarily focused on supporting Adult Mental Health Services, while also providing administrative support to wider Mental Health teams as required. The successful candidate will be an excellent communicator, able to manage a varied workload, work independently, and build positive working relationships with colleagues and stakeholders at all levels.

Main duties of the job

To provide a comprehensive secretarial and administrative service to Community Mental Health Service Managers and Operational Leads.

The post holder will undertake and prioritise a wide range of administrative and secretarial tasks, using their knowledge, experience, initiative, and IT skills to respond effectively to changing demands and service needs.

This role is primarily focused on supporting Adult Mental Health Services, while also providing administrative support to wider Mental Health Services as required. The successful candidate will play a key role in ensuring the smooth and efficient operation of the service, working collaboratively with colleagues and stakeholders across the organisation.

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

Person specification

Education/Qualifications and Relevant Experience

• GCSEs or equivalent (A-C) including Maths and English
• Administrative Experience of working in a complex office environment
• CLAIT/ECDL/NVQ 2 or equivalent
• Previous NHS or Local Authority experience

Skills and Aptitude

• Understanding of confidentiality
• Ability to manage and prioritise workload
• Ability to work with spreadsheets and databases

At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:

• Career conversations and individual development plans for succession planning and talent management
• Protected CPD time for registered staff
• Access to a dedicated central development fund supporting CPD for all staff
• Leadership and Management development programmes
• Coaching and mentoring opportunities
• A full clinical induction programme for operational skills
• Access to a care certificate programme for our band 1-4 clinical staff
• A bespoke and robust preceptorship programme to support newly qualified staff

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:

• Suite of health and wellbeing initiatives to support our colleagues physical and mental health
• Free access to individual HARP portfolios to support revalidation for nursing staff
• Free DBS checks where required
• Discounts available from retailers, UK hotels and main attractions
• Salary sacrifice car scheme
• Cycle to work scheme
• The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.

Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.

If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.

Employer certification / accreditation badges

The Health Jobs UK website has jobs from numerous employers, within health and care across Cornwall and the Isles of Scilly.

Royal Cornwall Hospitals NHS Trust provides acute medical, surgical and specialist services to a population of around 500,000 which can increase significantly during the busy holiday periods.