Senior Administrator

Change Grow Live; Scotland; On-site; GBP 27,000 - 29,000; Full time

Job summary

A charitable organization in Scotland is seeking an Administrative Support Specialist to provide vital assistance to its clinical team. Responsibilities include coordinating operational requirements, managing clinical bookings, and delivering administrative support. The ideal candidate should have experience in supervising teams, proficiency with data entry, and a strong background in the health and social care sector. This full-time position offers competitive salary and comprehensive benefits, including flexible working arrangements and generous leave policies.

Benefits

25 days of annual leave

Flexible working arrangements

Paid Wellness hour

Contributory pension scheme

Training, career development & progression opportunities

Qualifications

• Knowledge of general office procedures.
• Working knowledge of NDTMS and local data inputting.
• Experience of managing finance systems.
• Thorough understanding of administrative elements of drug treatment service.

Responsibilities

• Collate, monitor, and report clinical team data.
• Provide administration and secretarial support.
• Co-ordinate operational requirements of the project.
• Manage clinical bookings for the staffing team.

Skills

Experience of supervision and leading a team

Good interpersonal skills

IT literacy including proficiency in word processing

Experience of working in the health and social care sector

Job description

Change Grow Live is a charity dedicated to the belief that we can make a difference to our Service Users’ lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

Location: Alloa
Hours: Full Time 37.5 per week
Full‑time Salary Range: £27,132.98 - £28,692.82 (pro rata for part‑time hours)
Full‑time hours are 37.5 hours per week. For part‑time roles, the salary and payments will be pro rata based on contracted hours.

About the role

• Collate, monitor, and report clinical team data to the consultant psychiatrist, lead nurse and wider clinical team.
• Monitor administration processes and pathways to ensure targets are met.
• Provide administration, secretarial support and minute taking for colleagues and departments in the Service.
• Co‑ordinate operational requirements of the project base as required, e.g. room booking, scheduling appointments.
• Work with team leaders and senior practitioners managing booking systems for doctors and nurses.
• Manage clinical bookings for the wider staffing team.
• Ensure the quality of correspondence between the service and external partners.
• Maintain and assist with setting up a general filing system within the projects.
• Take the lead role in ensuring adequate supplies of clinical equipment.
• Develop and maintain excellent working relationships with the Leadership team.
• Support the Service’s participation in partnership meetings.
• Support the Project Manager in the design and implementation of quality assurance tools and measures.
• Participate in external forums, such as the DAISy development groups.

About you

• Experience of supervision and leading a team.
• Knowledge of general office procedures.
• IT literacy including proficiency in word processing, spreadsheets and data entry.
• Working knowledge of NDTMS and local data inputting and monitoring procedures and the ability to produce associated reports.
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• Ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
• Experience of managing finance systems, including invoicing and petty cash systems.
• Thorough understanding of administrative elements of drug treatment service.
• Experience of working in the health and social care sector.

What we will give to you

• 25 days of annual leave, plus bank holidays. Additionally, you’ll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Flexible working arrangements.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme.
• Contributory pension scheme.
• A great selection of benefits including discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team.
• Training, career development & progression opportunities.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.

Direct applications only – we will not be engaging agencies for this vacancy.

This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time‑limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.