Senior Account Manager - Financial Services Client

RAPP; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading marketing agency in Greater London is seeking a Senior Account Manager to lead digital performance and CRM campaigns. The ideal candidate has strong client relationship skills and current experience in account management. This role involves collaborating with multidisciplinary teams to deliver innovative marketing solutions. A hybrid working model is offered, requiring 3 days in the office and 2 days remote. If you are curious and collaborative with a passion for problem-solving, we would love to meet you.

Qualifications

• Current experience as an Account Manager or Senior Account Manager.
• Fantastic skills in developing effective marketing campaigns.
• Strong digital marketing background, CRM experience is a bonus.

Responsibilities

• Lead complex projects or workstreams while managing dependencies.
• Work on digital performance channels and CRM campaigns.
• Collaborate with strategy, analytics, and creative teams.

Skills

Client relationship skills

Digital marketing experience

Problem-solving

Team leadership

Collaboration

Job description

Job Title: Senior Account Manager

Department: Account Leadership

Employment Type: Contract

Duration: 12 months

Line Manager: Business Director / Managing Partner

Hybrid Policy: 3 days in the office, 2 days remote

Location: London

WHO WE ARE

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviours, and aspirations.

We foster an inclusive workplace that emphasises personal well-being.

THE ROLE

We’re looking for an experienced Senior Account Manager, who’s comfortable leading complex projects or workstreams and understanding dependencies of other initiatives outside of their direct influence. As a Superconnector within their portfolio, they understand how to get the best out of the RAPP team for clients and are quick to react to opportunities and threats. They're able to handle and challenge feedback across data, technology and creative. They’re an excellent team player who takes pride in sharing knowledge and experiences with those more junior, whilst always looking to develop and extend their own learning.

THE OPPORTUNITY

• This role is for a financial services account, working across Digital Performance and CRM
• You’ll be working on digital performance channels (including display and social), web and CRM campaigns across the UK part of Barclays. Delivering innovative creative and strategic work from conception to production
• Data, insights and performance is at the heart of what we do and you’ll be working with our data strategy, strategy and analytics teams. This is a fantastic account to continue to hone your skills in delivering effective, end to end customer journeys.
• Working within a client partnership team of 8, a PM team of 6 and a wider multi-discipline team across strategy, analytics, creative, development and transformation.
• This account partners with our sister media agency OMD and this role will be required to work closely with the media team across briefing and responses – we work together as one agency
• You’ll also get to work with inter-agency groups across social, PR, and ATL agencies.

ROLE REQUIREMENTS

• Currently in an Account Manager or Senior Account Manager role with fantastic client relationship skills, experience with delivering interesting and effective campaigns.
• Digital experience is a must (CRM is an added bonus)
• We’re looking for people who are curious, collaborative, inquisitive, throw themselves into problem solving and take ownership of it. They will ask questions and thrive when leading and coaching a team. We want to hear what you think and we truly believe a great idea can come from anyone on the team and anywhere.

We are RAPP. And we can’t wait to meet you.