Senior Account Manager

OLIVER Agency; London; Hybrid; GBP 35,000 - 65,000; Full time

Job summary

An innovative firm is seeking a Senior Account Manager to join their dynamic team in London. This role offers the opportunity to work closely with a prestigious client, managing various projects that require a blend of creativity and strategic thinking. You will be at the forefront of developing engaging content and overseeing project delivery, ensuring client satisfaction at every stage. If you're passionate about social media, design, and technology, and thrive in a fast-paced environment, this is the perfect opportunity to make a significant impact in a forward-thinking agency. Join a collaborative environment where your ideas and contributions will be valued and celebrated.

Benefits

Flexible working hours

Health insurance

Professional development opportunities

Team-building events

Work-from-home options

Qualifications

• Proven track record in account management within a creative agency.
• Experience in managing multiple projects under high pressure.

Responsibilities

• Lead and manage client accounts, ensuring timely delivery of projects.
• Collaborate with internal teams and external partners to meet client needs.

Skills

Account Management

Project Management

Client Relations

Social Media Strategy

Creative Ideation

Content Creation

Education

Degree in Marketing or related field

Tools

Project Management Software

Creative Design Tools

Job description

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Senior Account Manager

Location: Chiswick, England, United Kingdom (2 days a week from our Chiswick offices)

About the role:

OLIVER is looking for a Senior Account Manager for our on-site team at our client's office with hybrid project and account management skills. The role will be based for two days at the client's offices in Chiswick, but from time to time the Account Manager will work from OLIVER HQ – Rosebery Av. You should be a strong leader, with a creative or agency background. In the role as a Senior Account Manager, you will be working closely with our brands, specifically Ballantine’s (Prestige). This role requires a courteous, positive and high-energy individual with great people and organisational skills. Someone who works hard but has fun with it and who can demonstrate a proven track record of driving multiple complex projects forward in a timely fashion. You should have a meticulous attention to detail, establishing yourself as a safe pair of hands ensuring nothing falls through the cracks on projects or the day-to-day management of the account. Working on-site with clients and colleagues you will deliver a breadth of global requirements for clients ranging from creative ideation and copywriting, social and campaign asset development and production, right through to delivery of global master assets.

What you will be doing:

• You will be articulate and engaging and generally a natural in front of senior clients.
• A passion for social media, design, creative, content and technology is a must.
• Social media, content ideation and conceptual design experience is essential.
• Photography and video shoot, along with digital content creation experience is preferred.
• You will be able to correctly estimate time plans and ensure that you have all the data and assets your team need in order to deliver to or exceed client expectations.
• Work collaboratively with the OLIVER central team and partner agencies in the Inside Ideas Group.
• The role needs someone who is capable of thinking on their feet, and who is happy to challenge and question along the process.
• Encouraging a positive, proactive solution-first attitude, with clear communication at all stages of the process.

Client Management:

• Strong client management responsibility.
• You are confident with clients, and have a consistent record of taking, interpreting and delivering projects, within agreed timeframes - under high pressure environments.
• You are able to challenge the client when necessary, whilst keeping a positive relationship.
• You negotiate to create win-win compromises with your client on behalf of your team members where needed.

Project Management:

• Defining project scope and creating plans that outline tasks, resources, timelines, and deliverables.
• Creating and managing timelines and delivery of multiple projects simultaneously.
• Booking and managing creative and design resource, including the briefing of these teams.
• Estimating costs, establishing budgets, tracking spending, and adjusting as necessary.

Our values shape everything we do:

Be Imaginative to push the boundaries of what’s possible

Be always learningand listening to understand

Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission,embedding sustainability into every department and through every stage of the project lifecycle.

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When you apply to a job on this site, the personal data contained in your application will be collected by OLIVER (“Controller”) which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing [e-mail] or Adjust Your Set (“Controller”) which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing [e-mail] or DARE(“Controller”) which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing [e-mail] or Aylesworth Fleming (“Controller”) which is located at 151 Rosebery Avenue, EC1R 4 AB and can be contacted by emailing [e-mail] (“Controller”). Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

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