Senior Account Manager

CROWD CREATIVE; City Of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A globally renowned design consultancy is seeking a Senior Account / Project Manager for their London office. The role involves overseeing key client projects, ensuring successful deliverables, and maintaining positive client and stakeholder relationships. Candidates should have over 5 years of experience in the creative industry and excellent interpersonal skills. The position offers hybrid work arrangements and a collaborative culture, making it an excellent opportunity for career progression.

Benefits

Flexible work hours

Collaborative work culture

Exciting projects pipeline

Qualifications

• 5+ years of experience as a Project or Account Manager in creative/design.
• Excellent interpersonal skills, both written and verbal.
• Proficiency with Project Management tools required.

Responsibilities

• Oversee successful delivery of key client projects.
• Cultivate and maintain client and stakeholder relationships.
• Generate reports on performance and revenue forecasts.

Skills

Project Management

Client relations

Public speaking

Interpersonal skills

Proficiency in Excel

G Suite

Mac OS

Video conferencing platforms

ClickUp

Job description

About The Role

A globally renowned design consultancy specialising in wayfinding and strategic planning is seeking a confident and proactive Senior Account / Project Manager to join their team as soon as possible. Our client is open to candidates who would consider freelance, contract or permanent roles.

In this role, you will be heavily involved in ensuring successful project delivery and providing a high standard of client management. Reporting to one of the company's Account Directors you will play a pivotal role in stakeholder relations and will provide reporting and updates on the commercial and financial elements relating to projects.

This is a fantastic opportunity to join a growing company with an exciting pipeline of projects on the horizon. Offering hybrid / remote work arrangements, flexible hours and a collaborative work culture as well as other great work perks, this is an excellent opportunity for someone looking to progress their career and be involved in high quality projects internationally.

Key Responsibilities

• Oversee the smooth running and successful delivery of key client projects
• Work closely to cultivate and maintain client and stakeholder relationships
• Coordinate the project team, ensuring budgets are a focus and ensuring all deadlines are met
• Create finance reports and project specific commentary and feedback
• Arrange and maintain project dashboards
• Closely assist the BD team to deliver high-quality proposals and presentations
• Generate reports on performance, forecasting revenue and subcontractor requirements
• Work closely with the finance team to ensure invoices are accurately raised and any payment issues are resolved

Key Skills / Requirements

• Previous experience working as a Project or Account Manager (5+ years) within the built environment/creative/design industry
• Client relations experience
• Excellent interpersonal skills, both written and verbal
• Confident with public speaking and proficient in Excel, G suite, Mac OS, and video conferencing platforms
• Proficiency in Project Management tools is essential, with ClickUp experience being an advantage
• Comfortable working both independently and collaboratively within a team
• Ability to work under pressure and prioritise your schedule

To apply for this position please click on the apply button to attach your CV (and portfolio for design positions).

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