Senior Account Delivery Leader: Web3 & Loyalty

SmartMedia Technologies, Inc.; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A cutting-edge technology company in Greater London is seeking a Senior Account Delivery Manager to lead product delivery and client engagement for key accounts. This hybrid role demands strategic thinking and a strong product mindset, focusing on loyalty within the Retail Banking and Consumer Card Payment Services sectors. Candidates should have experience in account management and product delivery, particularly in technology-driven environments. Join a passionate team dedicated to innovation and excellent service delivery.

Qualifications

• 4–6+ years of progressive experience in account management, product delivery, or client services.
• Experience in Web3, AdTech, MarTech, FinTech, or loyalty programs preferred.
• Proven ability to lead the full lifecycle of client Statements of Work.

Responsibilities

• Lead end-to-end delivery of Statements of Work.
• Translate client business goals into actionable product requirements.
• Develop repeatable playbooks to scale successful pilots.

Skills

Strategic Thinking

Product Mindset

Collaboration & Influence

Project Delivery

Communication

Data-Driven Decision Making

Problem Solving & Adaptability

Client-Centric Approach

Innovation & Curiosity

Education

Bachelor’s degree in Business, Marketing, Product Management, or related field

Tools

Microsoft 365

Google Workspace

Asana

Slack

virtual meeting tools

Job description

A cutting-edge technology company in Greater London is seeking a Senior Account Delivery Manager to lead product delivery and client engagement for key accounts. This hybrid role demands strategic thinking and a strong product mindset, focusing on loyalty within the Retail Banking and Consumer Card Payment Services sectors. Candidates should have experience in account management and product delivery, particularly in technology-driven environments. Join a passionate team dedicated to innovation and excellent service delivery.