SEND Service Manager - Knowsley

Pertemps; Knowsley; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A professional staffing agency based in the UK is seeking a Service Manager to oversee the SEND and Inclusion functions within Knowsley Council. The ideal candidate will possess strong leadership skills and substantial experience in Inclusion, Education, Health, or Social Care. This role involves managing staff, resources, and service delivery models, ensuring compliance with SEND legislation while driving continuous service improvement. A competitive rate is offered for this position, which includes a hybrid working pattern.

Benefits

Dedicated consultant support

Simple online registration process

Attractive referral schemes and incentives

Managed compliance management

Reliable payroll

Qualifications

• Substantial experience in Inclusion (SEND), Education, Health, or Social Care.
• Strong leadership and service management skills are essential.
• Proven experience in improving service outcomes and resource management is required.
• Excellent understanding of SEND legislation and statutory responsibilities.

Responsibilities

• Lead and manage staff, budgets, and operations within the Inclusion Service.
• Oversee performance monitoring and continuous improvement initiatives.
• Ensure compliance with statutory SEND duties.
• Drive efficiencies and improvement in service delivery models.

Skills

Leadership skills

Service management

Knowledge of SEND legislation

Resource management

Job description

Service Manager –SEND Team, Travel and Transport Support and Access & Inclusion

Rate: £400+ per day

Hours: 36 hours per week

Working Pattern: 3 days in the office, 2 days from home

Pertemps are recruiting an experienced Service Manager to lead the SEND and Inclusion functions within Knowsley Council. This is an excellent opportunity for a senior professional with strong leadership experience across SEND, Education, Health or Social Care.

Role Overview

The Service Manager will oversee employees, budgets, and physical resources across the Inclusion Service, ensuring high-quality delivery and continuous service improvement. You will lead on performance management, service development, identifying savings, and generating operational efficiencies.

A key part of the role is ensuring the Council fulfils its statutory duties under the SEND Code of Practice, as well as responsibilities relating to supported transport and wider Inclusion Services.

Key Responsibilities

• Lead and manage staff, financial resources, and operational activity within the Inclusion Service
• Oversee performance monitoring, service evaluation, and continuous improvement initiativesEnsure full compliance with statutory SEND duties and related legislation
• Drive efficiencies, identify savings, and improve service delivery models
• Provide strategic leadership across the following areas:
  • SEND Team
  • Travel and Transport Service
  • Access and Inclusion

Experience Required

• Substantial experience working within Inclusion (SEND), Education, Health, or Social Care
• Strong leadership and service management skills
• Proven experience improving service outcomes and managing resources effectively
• Excellent understanding of SEND legislation and statutory responsibilities

Why work through Pertemps?

• Adedicated consultantwith access to roles nationwide and available whenever you need support
• Asimple online registration process
• Attractivereferral schemes and incentives
• Ongoing compliance fully managed for you
• Prompt and reliable payroll
• …and much more!

📞 To discuss this role in more detail, please contact Freya Josephon 07471 306880 or email [e-mail].