SEN Case Officer (16278)

Southampton City Council; Southampton; On-site; GBP 37,000 - 41,000; Full time

Job summary

A local government authority in Southampton is seeking a dedicated professional to improve the lives of children with Special Educational Needs and Disabilities (SEND). This role offers the opportunity to work in a fast-paced environment, contributing to effective service delivery while collaborating with children, families, and stakeholders. The ideal candidate should have experience in SEND, resilience, and excellent communication skills. The position features a competitive salary and various employee benefits.

Benefits

Local government pension with 16.8% employer contribution

Flexible working options

Generous holiday (25-31 days)

Training and development opportunities

Health and wellbeing support

Retail discounts and savings

Discounted memberships at local sports and fitness centres

Employee volunteering scheme with paid leave

Qualifications

• Experience in working with children with SEND and understanding of related legislation.
• Ability to inspire, support, and challenge others in a team.
• Capable of managing competing priorities while maintaining professional relationships.

Responsibilities

• Join a supportive team to develop effective services for children with SEND.
• Make a measurable difference to outcomes for vulnerable children and young people.
• Engage with parents and stakeholders in a co-production approach.

Skills

Experience with Special Educational Needs and Disability

High level of resilience

Excellent interpersonal and communication skills

Job description

As a good all-round communicator, you will join a supportive team, where you will be trained and supported to develop. We provide a high quality and effective range of services for children with SEND. This is a challenging, fast paced and interesting role within a very busy environment. You will be part of a service whose overarching aim is to make a positive and measurable difference to the outcomes of children and young people with SEND aged 0 to 25. We need:

• Someone who has experience in working with Special Educational Needs and Disability and has a good understanding of the legislation in relation to this area of education
• Someone with a high level of resilience and the ability to work as part of a team to inspire, support and challenge others
• Someone who understands co-production with children, young people, parent carers and stakeholders, and the importance of joint agency working.
• Someone with a positive solution focused approach to meeting children's individual needs with the ability to sensitively manage competing and conflicting priorities of service users whilst maintaining positive, professional relationships.
• Someone with excellent interpersonal and communication skills with the ability to remain calm and negotiate effectively

About the team

A fast paced dynamic working environment with excellent opportunities for continuous professional development. The chance to make a real and measurable difference to the life outcomes of some of the most vulnerable children in our society.

If you feel you have the necessary background, experience and skills to undertake this role we would like to hear from you.

What we can offer you

Salary: The salary band for this role is £37,280 - £40,778. The starting salary is £37,280 with annual progression through the salary bands.

• Excellent local government pension with 16.8% employer contribution
• Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
• Generous holiday 25-31 days, based on role and service
• Flexible working options (role-dependent)
• Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
• Training and development, including coaching and mentoring
• Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
• Veteran-friendly employer with the Armed Forces Covenant
• Retail discounts and savings through the Southampton City Council benefits platform
• Discounted memberships at local sports and fitness centres
• Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
• Employee volunteering scheme with 2 paid days leave to volunteer

For further information on our benefits package please visit: Employee benefits (southampton.gov.uk)