Selling Supervisor- Sloane Square

RALPH LAUREN; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading luxury lifestyle brand is seeking a selling supervisor for their Sloane Square store in London. The role involves supporting the sales team, enhancing client experiences, and managing a team in a premium retail environment. Candidates should possess retail supervisory experience and strong communication skills. This is a full-time position with competitive benefits.

Benefits

Competitive benefits package

Career opportunities

Employee discounts

Qualifications

• Proven retail supervisor experience in a premium/luxury environment.
• Strong management abilities with team engagement focus.
• In-depth knowledge of the brand and products.

Responsibilities

• Support sales team to enhance client experience and sales.
• Build and maintain loyal relationships with top clients.
• Coach team on brand standards and communication.

Skills

Team player

Retail management

Organizational skills

Communication skills

Job description

Overview

We have an exciting opportunity for a selling supervisor to join the team at our prestigious Sloane Square store in the heart of Chelsea, London. This role is offering 40 hours per week (full time).

What we offer

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

Responsibilities

• Business Client Development
  • Support the sales team in absence of manager(s) to ensure an extraordinary client experience to maximise sales and commercial opportunities in store and via out-reach
  • Build and maintain a loyal client base of Very Important Customers (VICs) Super VICs & top clients
  • Communicate, engage and energise the team to maximise performance using service metrics
• Leadership & Engagement Support
  • Support the manager(s) creating an inclusive working environment with a client-first culture
  • Support the team using service metrics in absence of manager(s) to deliver sales and profit results
  • Support the manager(s) developing the team product knowledges and selling culture
• Operations
  • Expert of Ralph Lauren clienteling and digital tools, store systems and procedures, cash management and able to interpret key business reports
  • Uphold & coach Brand standards and Brand presentation
  • Communicate product and client feedback to buyers & manager(s) and coordinate marketing initiatives and price changes

Experience, Skills & Knowledge

• Passionate, and results-driven team player
• Proven retail supervisor managing a team
• Experience in a premium/luxury environment with proven management abilities
• Excellent organisational and communication skills with in-depth Brand and product knowledge