Security Tech Account Manager: Enterprise Security Champion

Cisco Systems Inc; Reading; On-site; GBP 70,000 - 110,000; Full time

Job summary

Splunk, a Cisco company, seeks a Security Technical Account Manager to drive Splunk ES/UBA adoption and security outcomes for high-value customers. You will translate complex use cases into actionable security best practices, collaborate with sales and engineering teams, and help optimize customer deployments at scale.

Ideal candidates bring 5+ years in IT with 3+ years in information security, hands-on SIEM experience, and active Splunk certification.

Qualifications

• 5+ years IT experience with at least 3 years in information security.
• Experience using or administering SIEM or security log systems (Splunk, ArcSight, etc.).
• Active Splunk certification and hands-on Splunk apps experience (ES/Phantom/UBA).
• Security certifications such as GIAC, CISSP, or OSCP preferred.
• Unix and Windows environments with scripting (Bash or Python).

Responsibilities

• Provide strategic technical guidance to customers to drive Splunk security adoption.
• Resolve complex security challenges to improve system resilience and uptime.
• Collaborate with Field Sales, Sales Engineering, and Support for customer success.
• Engage with account teams to align strategic plans and share critical info.
• Develop collateral and tooling to improve operational efficiency across the org.
• Document customer success stories to drive CSAT and growth opportunities.
• Be a technical leader and mentor within consulting or architecture roles.

Skills

IT security experience

Customer success

Technical advisory

Cross-functional collaboration

Scripting (Bash/Python)

Security risk assessment

Education

Bachelor's degree in Computer Security/CS/CE/Math

Tools

Splunk

ArcSight

LogRhythm

ELK

Q-Radar

Rapid7

Sentinel

Chronicle

Job description

Splunk, a Cisco company, seeks a Security Technical Account Manager to drive Splunk ES/UBA adoption and security outcomes for high-value customers. You will translate complex use cases into actionable security best practices, collaborate with sales and engineering teams, and help optimize customer deployments at scale.

Ideal candidates bring 5+ years in IT with 3+ years in information security, hands-on SIEM experience, and active Splunk certification.