Security Officer

ICTS (UK) Ltd; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A security service provider in London seeks a Security Officer responsible for ensuring the safety of premises. The role involves managing alarms, reporting safety issues, and maintaining records. Strong customer service skills and an SIA Door Supervision or Security Guarding license are essential. The company offers comprehensive training, health insurance, and a personal pension scheme.

Benefits

Full training, uniform and health and safety equipment provided

Personal Pension Scheme

Health Insurance Scheme

Discount shopping platform

Employee Assistance Programme

Cycle to Work Scheme

Qualifications

• Seven years' checkable history and references.
• To pass a criminal records check (CRC) to the required standards.
• Previous experience of conducting audits and preparing client reports.

Responsibilities

• De-activating and activating alarms, and unlocking and locking buildings.
• Identifying and reporting Health & Safety issues and carrying out first aid.
• Maintaining records including incident reports.
• Standing behind the barriers visually verifying the authorised identity of staff.

Skills

Strong customer service skills and experience

Excellent communication, organisation and interpersonal skills

The ability to remain calm and professional under pressure

Good IT and administration skills

Effective decision making

Good working knowledge of security and fire systems

Excellent knowledge of GDPR and the use of personal data

Education

SIA Door Supervision (DS) or Security Guarding (SG) license

First Aid at Work qualification

Job description

Overview

De-activating and activating alarms, and unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or hazards are on site. Identifying and reporting Health & Safety issues and carrying out first aid if necessary. Maintaining records including incident reports using computer- and paper-based systems. Present a suitable image to uphold the Clients prestige by always dealing professionally with people. Respond to requests for assistance. Will be standing behind the barriers visually verifying the authorised identity of staff(s) as they enter the premises. Whilst on post will remain vigilant and present a welcoming atmosphere to staff and visitors entering the building. To be thoroughly conversant with telephone, alarm, IT systems, firefighting, CCTV and any other systems or equipment used in the course of duty. Have a comprehensive working knowledge of assignment instructions complete with all current amendments and temporary additions. To detect and prevent any occurrences that may lead to loss by fire, flood, plant failure, theft, vandalism or any other form of crime. To detect and prevent situations that may lead to an accident or personal injury and to ensure that any such situation is promptly reported.

Essential

• Strong customer service skills and experience
• Excellent communication, organisation and interpersonal skills
• The ability to remain calm and professional under pressure
• Good IT and administration skills
• Seven years' checkable history and references
• An SIA Door Supervision (DS) or Security Guarding (SG) license is essential.
• To pass a criminal records check (CRC) to the required standards
• Effective decision making
• Good working knowledge of security and fire systems
• Previous experience of conducting audits and preparing client reports
• Excellent knowledge of GDPR and the use of personal data

Desired

• A First Aid at Work qualification
• An SIA CCTV (PSS) Licence

Benefits

• Full training, uniform and health and safety equipment are provided, and you will also have access to:
• Personal Pension Scheme
• Health Insurance Scheme
• Discount shopping platform
• Employee Assistance Programme
• Cycle to Work Scheme

Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.