Security Officer

Kingdom Services Group Ltd; Greater London; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Competitive hourly rate of £13.45 per/

Overtime opportunities

Ongoing training and development

Supportive team environment

Career progression opportunities

Job summary

Kingdom Services Group Ltd is seeking a professional SIA Door Supervisor to join the security team at Edmonton Green Shopping Centre in London. You will ensure the safety of visitors, tenants and staff while maintaining a welcoming environment within the centre.

The role is full-time / temp, pays £13.45 per hour, with 30 hours per week and two alternating shifts. The ideal candidate has an SIA Door Supervisor license and strong communication and incident reporting skills.

Qualifications

• Valid SIA Door Supervisor Licence.
• Excellent communication and customer service skills.
• Ability to remain calm and professional in challenging situations.
• Strong observational and incident reporting skills.
• Reliable, punctual, and able to work flexible shifts.
• Basic IT skills for reporting and security systems.
• Ability to work independently and as part of a team.

Responsibilities

• Conduct regular patrols throughout the shopping centre and surrounding areas.
• Maintain a visible security presence to deter crime and anti-social behaviour.
• Provide excellent customer service and assistance to visitors.
• Monitor public areas and respond appropriately to incidents.
• Enforce centre policies, including no-alcohol and designated smoking area regulations.
• Assist with lost children, vulnerable persons, and customer enquiries.
• Support retailers with shoplifting incidents while adhering to company procedures.
• Monitor and report health and safety hazards, defects, fire risks, and security concerns.
• Ensure rear fire exits remain clear and accessible.
• Report all incidents and maintain accurate records.
• Liaise with emergency services and centre management when required.
• Carry out inspections of vacant units, common areas, lighting, and security systems.
• Meet and greet contractors and visitors while maintaining security procedures.

Skills

SIA Door Supervisor

Customer Service

Communication

Incident Reporting

Observation Skills

Teamwork

Flexibility

IT Skills

CCTV Experience

Tools

CCTV

Job description

Security Officer (SIA Door Supervisor) - Edmonton Green Shopping Centre (N9 0TZ)

Location: Edmonton Green Shopping Centre, Edmonton, London, N9 0TZ

Position: Full Time / Temp

Pay Rate: £13.45 per hour

Hours: 30 Hours Per Week

Shift Pattern: Monday to Sunday

Shifts: 07:00 to 19:00 and 19:00 to 07:00

Role Overview

We are seeking a professional and customer-focused SIA Door Supervisor to join the security team at Edmonton Green Shopping Centre. The successful candidate will play a vital role in ensuring the safety and security of visitors, tenants, contractors, and staff while maintaining a welcoming environment within the centre.

Key Responsibilities

• Conduct regular patrols throughout the shopping centre and surrounding areas.
• Maintain a visible security presence to deter crime and anti-social behaviour.
• Provide excellent customer service and assistance to visitors.
• Monitor public areas and respond appropriately to incidents.
• Enforce centre policies, including no-alcohol and designated smoking area regulations.
• Assist with lost children, vulnerable persons, and customer enquiries.
• Support retailers with shoplifting incidents while adhering to company procedures.
• Monitor and report health and safety hazards, defects, fire risks, and security concerns.
• Ensure rear fire exits remain clear and accessible.
• Report all incidents and maintain accurate records.
• Liaise with emergency services and centre management when required.
• Carry out inspections of vacant units, common areas, lighting, and security systems.
• Meet and greet contractors and visitors while maintaining security procedures.

Essential Requirements

• Valid SIA Door Supervisor Licence.
• Excellent communication and customer service skills.
• Ability to remain calm and professional in challenging situations.
• Strong observational and incident reporting skills.
• Reliable, punctual, and able to work flexible shifts.
• Basic IT skills for reporting and security systems.
• Ability to work independently and as part of a team.

Desirable Experience

• Previous shopping centre, retail, or customer-facing security experience.
• Experience dealing with anti-social behaviour and shoplifting incidents.
• Knowledge of health and safety procedures.
• CCTV experience would be advantageous.

Benefits

• Competitive hourly rate of £13.45 per hour.
• Overtime opportunities available.
• Ongoing training and development.
• Supportive team environment.
• Career progression opportunities within the security industry.

Ideal Candidate

The ideal candidate will be an experienced SIA Door Supervisor with strong customer service skills, a proactive approach to security, and the confidence to engage professionally with members of the public, retailers, contractors, and emergency services. Experience within a shopping centre or retail environment would be highly beneficial.